Firestone Complete Auto Care - Richmond
1001 Hilltop Mall Rd Richmond, CA 94806-1906
Email: Phone: 510-854-7643

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Call 510-854-7643
Store # 29904
Store Manager: Steven Bynum
1001 Hilltop Mall Rd
Richmond, CA 94806-1906
✓ My Store
Firestone Complete Auto Care - Richmond - 029904 is rated 3.2917 out of 5 by 24.
  • 2015-11-28T07:47CST
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  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • MON 7:00am - 6:00pm
  • TUE 7:00am - 6:00pm
  • WED 7:00am - 6:00pm
  • THU 7:00am - 6:00pm
  • FRI 7:00am - 6:00pm
  • Today’s Hours SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
  • Christmas Day: Closed: Dec. 25, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Richmond, CA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 5 out of 5 by from Great customer service The manager was friendly and professional. As a woman I feel like we are taken advantage of because of our lack of knowledge when it comes to vehicles,but I left the shop confident that the manager was honest and the work was done correctly in a timely manner.
Date published: 2015-10-08
Rated 1 out of 5 by from Replaced windshield wiper blades broke in a week Cancelled my original appointment because they were overbooked. Manager was nice and apologetic, but Replaced windshield wiper blades and one of them broke not even a week later....
Date published: 2015-09-17
Rated 4 out of 5 by from Just One Problem Service was great, store was clean, prices were reasonable. However, when I went to return my leased vehicle, I noted that the fluids had not been topped off. I was relieved when this was not counted against me; but annoyed that it had not been done.
Date published: 2015-05-22
Rated 1 out of 5 by from obviously some morale problems with new manager I was in last month for a full brake job just after the 1st of the year. It was clear that the employees were not happy about new policies and their new manager and it bled over into very poor, abrupt, and defensive customer service. I had gotten a price off the internet for the service I came in for and was told that the price was an old price and it had been increased. I told the employee that it was still on the site and finally the manager stepped in to smooth the situation. I was actually concerned that the quality of work on my brakes might be compromised. When I picked my car up that evening yet another employee freely vented his frustrations as I paid for my service. The following week I came in for an oil change and things appeared to be better but it was clear that the morale was not good. As a customer, I felt uncomfortable with these experiences and was concerned about the morale of the person working on my car and hoped that he would take pride in his work anyway. The the prices were very reasonable, but if the Firestone shop was not right across the street from my neighborhood I probably would not return.
Date published: 2015-02-27
Rated 5 out of 5 by from My Firestone Experience I first started going to Firestone for service in San Francisco. When I moved to San Mateo, I found that there was a Firestone there as well. Now that I live in Richmond, I see that they are everywhere! It must start from the top, because I have always had good service and good results by bringing my cars to Firestone for everything from tires to tune-ups! Keep up the good work!
Date published: 2015-02-26
Rated 1 out of 5 by from Very poor I have been at this store location twice and the waiting time is ridiculous! The last time I went people were complaining as well that they were taking longer than what they orinally told them. The store manager was nice but he needs to hire more people not only in the shop but up front too
Date published: 2015-02-10
Rated 4 out of 5 by from General oil changes and other work Whenever I need work done, I take both my cars to Firestone. Not only are they close to me, but the employees are nice, experienced, and treat me and my car right. I can go there and they usually take me in, unless they're especially over loaded with cars. Sometimes they can do the work, and other times it's just for diagnostics. I trust them to get the work done.
Date published: 2015-02-07
Rated 5 out of 5 by from Very good service My service was performed last week and it was a positive experience.
Date published: 2015-02-07
  • 2015-11-28T07:47CST
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  • cp_1, bvpage1
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  • loc_en_US, sid_029904, PRD, sort_mostRecent
  • clientName_firestone-local