Firestone Complete Auto Care - Charlotte
15220 John J Delaney Dr Charlotte, NC 28277-2742
Email: 300475@bfrc.com Phone: 704-612-5832

Your Local Firestone Complete Auto Care Store

Call 704-612-5832
Store # 300475
Store Manager: Mark Grandys
15220 John J Delaney Dr
Charlotte, NC 28277-2742
✓ My Store
Firestone Complete Auto Care - Charlotte is rated 4.4 out of 5 by 10.
  • 2015-05-27T06:58CST
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  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • Today’s Hours WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Very Professional and Courteous The staff at Ballantyne Firestone is the best. They are efficient, polite, and knowledgeable. I never feel like they are trying to get me to purchase something the car doesn't need. The prices are competitive and appropriate. I always take my care there, and have been very pleased with the staff and service .
Date published: 2015-05-18
Rated 5 out of 5 by from Great job! I was able to get my car in right away and they completed the work quickly. I came back 4 days later on a Sunday afternoon without a scheduled appointment and they were able to provide the service that day! Great job guys I really appreciate it!
Date published: 2015-04-22
Rated 3 out of 5 by from charging for non diagnosis I brought my car in to find out why it was making a noise, they charged me to find they noise and could not determine what caused it. They told me to go to the dealer but they still charged me for the inspection when they could not figure it out. I don't think I should have been charged if they did nothing.
Date published: 2015-03-14
Rated 2 out of 5 by from Thought is was good service until Everyone was nice and prompt in their service. I received service for a new catalytic converter as well as a leak effective my car's need for continuous replenishment in the antifreeze chamber. I was told the car will produce a break in odor for the converter. However, my car still leaks and I have had to still refill the antifreeze numerous times. I relocated so it is difficult to return.
Date published: 2015-02-03
Rated 5 out of 5 by from Thorough and Fair I've always found the Firestone off Ballantyne Commons Blvd professional and fair. I will always be grateful to the mechanic who took the time to look under my car, even as the shop was closing and realized I had a broken bearing and the car shouldn't be driven. I wish I had gotten his name.
Date published: 2015-02-03
Rated 5 out of 5 by from Great Customer Service It is a pleasure taking my car to be serviced at Firestone . The staff are very helpful at all times and no task is too small for them to give their full attention to.
Date published: 2015-02-03
Rated 5 out of 5 by from Honesty This is one of the new places we've taken a car to get serviced and actually get honest service about the issue and costs. Endemic to the car care business is built in revenue and profit from stores and dealerships that budget customer deception and lack of knowledge into their business plans. Firestone Blakeney has never done that and they see the highest loyalty rate. Highly recommend.
Date published: 2015-02-03
Rated 5 out of 5 by from Excellent Service My vehicle needed new steering mechanisims. This was quite a long process. They were kind enough to drive me home and also offered me Firestone credit, 6 months no financing.. Will definitely use again for all my automotive needs.
Date published: 2015-02-02
  • 2015-05-27T06:58CST
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  • clientName_firestone-local