Firestone Complete Auto Care - Jackson
1184 Vann Dr Jackson, TN 38305-6001
Email: 306087@bfrc.com Phone: 731-256-9420

Your Local Firestone Complete Auto Care Store

Call 731-256-9420
Store # 306087
Store Manager: Tyler French
1184 Vann Dr
Jackson, TN 38305-6001
✓ My Store
Firestone Complete Auto Care - Jackson is rated 4.0833 out of 5 by 24.
  • 2015-05-28T07:19CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • Today’s Hours THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Unexpected stop My daughter and I were on our way to west Tennessee for Mother's Day when the tire pressure light came on. Thank goodness Firestone was close and open on Sunday. Fixed our tire and we were our way.
Date published: 2015-05-18
Rated 1 out of 5 by from Terrible Place Working out of town in Jackson when I noticed a shimmy when driving at low speeds. Took it to the Firestone place just to see if they could look at and maybe rotate and balance tires. They were very busy and explained it would be an hour before they could look at my vehicle. Not a problem since they are located near restaurants and shopping. Two hours later I had not hear from them so I call and they said it was just pull in to service bay would be just a little bit longer. So I started walking back to the Firestone place and saw my van in service bay up on lift. Went in waiting room and 30 minutes later an employee finally asked me if I needed anything. I explained that I was waiting for an update on my vehicle. Ten more minutes went by and gentleman came out and said they would be right with me. Fifteen more minutes and lady came out with a long list of recommendations ($2,257.19). At then ask if they had rotated and balanced tires. They had not because they needed to go over list first. I ask if van was in okay condition for me to drive 200 miles home. They thought it would be okay. I told them to get it down and what did I owe them. They charged me $10.96 to look over things and not do what was ask of them. The waiting room was nasty and bathroom was not usable. To be in such a great location (right off interstate 40) and to be as busy as they are I do not know how they keep customers. Maybe it was just a bad day for them. But they need some customer service training.
Date published: 2015-05-13
Rated 5 out of 5 by from Great service every time! I have been coming to Firestone for a couple years now. I take both of my vehicles to get serviced here. Whether it be for a simple oil change or fixing on my engine. I recently experienced problems with my check engine light. These wonderful guys at firestone fixed the problem in the same day. They are friendly and helpful. Being a woman, I used to be skeptical of going places by myself for help with my car. I have never felt like I was being taken advantage of here. They always give me the best deals and do what's in my best interest. I give them two thumbs up!!
Date published: 2015-05-08
Rated 3 out of 5 by from Interesting A bit disorganized due to staff shortage and new person in key position. Scheduling and other mistakes were made and generally took longer than promised for service. However, I give credit to the store manager who handled this situation very well (about as well as could be expected considering everything). He was patient, kept his cool, listened to concerns of customers and generally did his best to satisfy them (although at least one of them wasn't happy). Hopefully all will be corrected by the next time I need service.
Date published: 2015-05-07
Rated 5 out of 5 by from Fast Service Made an appointment for 7am to balance all 4 tires and front end alignment, they started the work exactly at 7am and finished within an hour. Tyler kept me abreast of the progress and personally drove my truck to make sure everything was perfect.
Date published: 2015-04-22
Rated 5 out of 5 by from Thanks Thanks for the great service and pricing. We'll definately be coming back
Date published: 2015-04-13
Rated 5 out of 5 by from Great service from GREAT Poeple!!!! Had two vehicles repaired or serviced 4/11/15. 5 star shop. Thanks JD and Tyler for hooking me up
Date published: 2015-04-13
Rated 5 out of 5 by from Great store! I've always used Firestone locations and this particular store is my favorite. They always take care of me and my family. They don't try to push when I say no to the recommendations unless they are absolutely necessary. The store manager is a delight along with his staff. Very professional and knowledgable.
Date published: 2015-04-13
  • 2015-05-28T07:19CST
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