Firestone Complete Auto Care - Omaha
17636 Arbor St Omaha, NE 68130-4673
Email: 311488@bfrc.com Phone: 402-972-8678

Your Local Firestone Complete Auto Care Store

Call 402-972-8678
Store # 311488
Store Manager: Todd Brummett
17636 Arbor St
Omaha, NE 68130-4673
✓ My Store
Firestone Complete Auto Care - Omaha is rated 4.375 out of 5 by 8.
  • 2015-04-25T06:53CST
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  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • Today’s Hours SAT 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 5 out of 5 by from Excellent Customer Service We worked with Todd, Jeff, Matt (et al) and are impressed with their honest, reliable service. They are very knowledgable, efficient and the quoted price is what you pay - they go out of their way to make sure we are satisfied customers. We applaud the folks at the 17636 Arbor St, Omaha, NE 68130 store.
Date published: 2015-04-06
Rated 5 out of 5 by from A+ I scheduled an appointment; they were ready for me when I arrived and the work was completed in a timely fashion.
Date published: 2015-02-27
Rated 5 out of 5 by from Awesome Service Associates were friendly and quick service. I love the extra hours they are open on weekends to make it convenient.
Date published: 2015-02-06
Rated 1 out of 5 by from Not a returning customer I have gone to the Firestone location around 178th and Center in Omaha for the past year and the service level has decreased immensely. My first time at this location I loved the service and how the person in charge helped explain the situation and gave me a list of pricings for when I was ready to get different items on my car fixed. Ever since then I have been going to this location for all of my oil changes and almost each time I get a phone call when my car is ready saying there are hundreds of dollars worth of things wrong with my car, even though I mention each time it is a temporary car until I buy a new car so I just need the minimum amounts of service. I understand that this is a standard policy for Firestone but it is very frustrating and flustering that I have to get these phone calls every time. The most recent occurrence with this location was a couple weeks ago when as soon as I walked in, the man waiting indoors had a very smug look on his face which stayed as he attempted to tell me it would cost a very hefty unexpected amount for what I needed fixed. I drove to a competitor company and got it fixed for less than half as much. Due to recent events and due to the declining service level at this location I have decided to no longer return and I will be taking my business elsewhere.
Date published: 2015-01-26
Rated 5 out of 5 by from All around great place! I have used this particular Firestone several times. It is close to home, they are honest, they tell me exactly what I want to know and they get it done when I need it done, even on Sunday at times. Nobody wants to spend money on repairs but when you have to it is nice to know that you are getting what you paid for and they will back it up if needed. It is nice to know that places like this still exist.
Date published: 2015-01-25
Rated 4 out of 5 by from great service Todd and team take the time to listen to my concerns and work me in as soon as possible to resolve my issues. Additional services are discussed up front before service is done. If additional work is required once service is started they contact me to discuss the options, cost of service, and additional time to complete service. They do a great job! They service my Nissan Altima, Dodge Ram 1500, and my Infiniti Qx56. I do enough service that I am on a first name and recognition basis with Todd.
Date published: 2015-01-24
Rated 5 out of 5 by from Very nice They did a great job, prompt and accommodating. Nice too.
Date published: 2015-01-24
Rated 5 out of 5 by from Two New Tires The crew was very professional, delivering as promised!
Date published: 2015-01-23
  • 2015-04-25T06:53CST
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  • clientName_firestone-local
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