Firestone Complete Auto Care - Fredericksburg
5527 Plank Rd Fredericksburg, VA 22407-6638
Email: 327691@bfrc.com Phone: 540-412-3494

Your Local Firestone Complete Auto Care Store

Call 540-412-3494
Store # 327691
Store Manager: Jason Kohler
5527 Plank Rd
Fredericksburg, VA 22407-6638
✓ My Store
Firestone Complete Auto Care - Fredericksburg is rated 4.5556 out of 5 by 27.
  • 2015-05-23T07:36CST
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  • Today’s Hours SUN 9:00am - 5:00pm
  • memorial Day MON 7:00am - 5:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • memorial Day: May. 25, 2015 7:00am - 5:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Fantastic Service time and time again,..... What a great place to have your vehicle serviced. I have been here numerous times over the past couple of years. The employees are always focused on making sure your car is in top condition while ensuring, when you leave, that you are completely satisfied. They are always upbeat and committed to you as the customer and it's clear the minute you walk into the door. Most importantly it's a place you can trust. That's why I will always have my car serviced at this location.
Date published: 2015-04-23
Rated 5 out of 5 by from Van inspection Very happy with my visit getting my van inspected so I could get my license plates. Thank you! Good job yall
Date published: 2015-04-21
Rated 5 out of 5 by from Service Experience I was very satisfied with all service provided in regards to this particular visit to your store.. This visit was necessitated due to a bulge appearing in a tire on my daughters car after her arrival to Fredericksburg, on a visit from New Jersey. This incident was considered an emergency as she was to be back to work after the weekend and no tire store here had the correct replacement. The store personnel had to order the exact tire from their warehouse for delivery on the next work day which was a Monday. The tire arrived on time, tire replaced and she was able to return to work w/o losing any time. We are exceptionally pleased with the service and consider this to be beyond the norm. Additionally, the cost was approx 20% less than at another tire chain previously. Your company has earned our patronage from this time forward.
Date published: 2015-04-20
Rated 5 out of 5 by from Unknown needed protection The day before my wife and I were scheduled to begin a 1100 mine trip to Wisconsin, I went to my Firestone Auto care location for an oil change. While performing the requested service, the technician pointed out to me that both of my rear tires were worn out, and I don't think they would have lasted more than a couple hundred miles. They then, at my request, offered me new tires for a price that I was very satisfied with. This service obviously saved us from unwanted tire problems on out trip.
Date published: 2015-04-18
Rated 5 out of 5 by from Oil chang In and out, it was a great experience good job. Thank you for the experience.
Date published: 2015-04-17
Rated 5 out of 5 by from Fabulous ! Firestone in Harrison Crossing is the Best place to take your car. I have been with them for 3 years and no matter what the Management has been straight up. They know what they are talking about. Most places my husband and i have taken our cars to have racked us though the coals. The Managers JJ , Jason and Brian have always let us know exactly whats imperative to get done and how to keep our cars and trucks running right. I send all my friends and family to them. If you have any questions , even if you feel stupid, they will answer them. This team of management makes sure you feel you understand the problems. We have been impressed since day one!
Date published: 2015-03-03
Rated 5 out of 5 by from Honest, straight forward repairs I have been going here about 2 years.... they are honest. I have a car that gets about 1200 miles a year. I went in for an oil change at 9 months, 800 miles since the last oil change. I was told I didn't need an oil change and they would only do it if I insisted. They tell me when I have repairs coming in my near future, so I don't get surprised. What more can you ask for?
Date published: 2015-02-27
Rated 2 out of 5 by from Think I was lied to Had a leaky tire and went to get it plugged. They called and said tire wouldn't hold plug and that I needed two new tires for $660. Told them I could ford it. 30 min later they called saying plug was holding. A month later I went and bought four tires and had an alignment done from someone else, for the price Firestone wanted for four tires. May still use them for an oil change but that's it!
Date published: 2015-02-27
  • 2015-05-23T07:36CST
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