Firestone Complete Auto Care - Lackland Afb
2250 Kelly Dr Lackland Afb, TX 78236-5125
Email: 328317@bfrc.com Phone: 210-348-3991

Find Auto Repair Services & Tires Near You

Call 210-348-3991
Store # 328317
Store Manager: Michael Wright
2250 Kelly Dr
Lackland Afb, TX 78236-5125
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Firestone Complete Auto Care - Lackland Afb is rated 4.1333 out of 5 by 15.
  • 2015-08-31T00:24CST
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  • clientName_firestone-local
  • SUN 9:00am - 6:00pm
  • Today’s Hours MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 7:00pm
  • Holiday schedule:
  • Labor Day: Sep. 7, 2015 7:00am - 5:00pm
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Lackland Afb, TX Firestone Complete Auto Care Photo

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Lackland Afb, TX with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

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Rated 2 out of 5 by from Warm up the Coffee I arrived to Firestone at 0900 when customer service hours start, I am the second customer in the service area. I showed up early to beat the rush and get my car inspected for my state registration. I asked the front desk clerk how long it would take. He said between 30-45 because his inspector just got there and had to warm up with coffee and couldn't be immediately relied on. I said, that doesn't make any sense, he replied, "I know my guys and know that he can't just get here and start right away, I have to give him time to wake up." I think this was unacceptable, I planned my time accordingly to get there early enough so I can get out of there reasonably in 20 minutes, and this guy is telling me his guy is not ready to work? Horrible. I got my car back in 30 minutes, because I pushed him to get his folks moving, but either the desk clerk needs to work on his customer service finessing or engage with his team and have them effectively do their jobs they are paid to do. There are several solutions (come in 20 minutes early to give yourself time to get ready)!!!
Date published: 2015-08-08
Rated 5 out of 5 by from Honesty along with value I purchased new tires for my son's BMW recently at the Lackland AFB Service Center . We were greeted promptly and give options in order to make a sound decision. That was just the beginning. I received a timely appointment and service that exceeded my expectations. All in all this was a pleasant experience at a cost that was reasonable
Date published: 2015-07-30
Rated 5 out of 5 by from great job I used them one or Two week ago and I like them. They are friendly, explained the process to be fixed. They are polite and honest.
Date published: 2015-07-29
Rated 5 out of 5 by from Highly Professional Crew! Each time I arrive at this location, the crew work together as a team in order to timely provide whatever service I need. I am very pleased with their gracious and courteous assistance and always look forward to going back.
Date published: 2015-06-06
Rated 5 out of 5 by from Alternator Replacement Service Was provided prompt, professional and excellent customer service on short notice.
Date published: 2015-05-18
Rated 5 out of 5 by from ABSOLUTELY FANTASTIC SERVICE The service desk attendant was extremely detailed.
Date published: 2015-04-23
Rated 5 out of 5 by from Great service Service meets expectation and backed by great warranty
Date published: 2015-04-13
Rated 4 out of 5 by from Great Customer Service! My experience with car care at "Lackland AFB" goes way back when they operated their own car care center. When "Firestone" showed up at the base-I was surprised. The customer service is great...the wait times are long; so one is better leaving it for the day. Just don't understand why their [Firestone] services are not tax exempt since they are on a military installation. I don't pay tax at the BX etc...so just curious why they add sales tax when billing out the services.
Date published: 2015-03-22
  • 2015-08-31T00:24CST
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