Firestone Complete Auto Care - Tacoma
14905 Pacific Ave S Tacoma, WA 98444-4656
Email: Phone: 253-343-9633

Find Auto Repair Services & Tires Near You

Call 253-343-9633
Store # 343425
Store Manager: Shawn Hutchings
14905 Pacific Ave S
Tacoma, WA 98444-4656
✓ My Store
Firestone Complete Auto Care - Tacoma is rated 3.7857 out of 5 by 14.
  • 2015-10-04T04:32CST
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  • Today’s Hours SUN 8:00am - 6:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Tacoma, WA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Excellent service! Shawn the store manager was so helpful. My tire went flat on my way to work and the guys at the store were awesome they even gave me a ride to work.
Date published: 2015-09-18
Rated 5 out of 5 by from Great Service Bought a used 2012 Ford Fusion and brought it into Firestone for a complete auto inspection. The guys did a fast and friendly service.
Date published: 2015-09-17
Rated 5 out of 5 by from Quick Stop I recently called in and asked for a battery for my make and model car. It turns out that they had one battery to my spec. Showed up 5 minutes later and took about 15 minutes to purchase. I installed myself later. Nice and quick.
Date published: 2015-09-16
Rated 5 out of 5 by from EXCELLENT SERVICE! Being a widow, it's tough to take your car in for repairs and feel confident that you aren't being taken advantage of, due to lack of car knowledge. I can tell you that I have NEVER had such a wonderful experience as the one that I recently had at Firestone in Spanaway, when my truck didn't pass emissions. I had spent over $1,500.00 at a different auto re-pair shop trying to locate the vapor leak that was causing the issue. I had finally given up, until my truck didn't pass emissions, and I was forced to, once again, figure out the problem. Firestone was on the list of repair shops given to me by the emissions place, and now I had no choice but to research it further, so I went. They found the culprit (a split hose) within the first 10 minutes of inspecting my truck! I was so relieved and extremely grateful! Besides solving my problem in a timely and COST EFFECTIVE manner, the place is immaculate! I've never seen an auto repair place that was so clean! The staff was professional, of course, but also friendly and personable. It was my first time there, and I felt quite comfortable and well-taken care of. Being a single female, I did not feel like I was being taken advantage of. . .I truly felt like they were straight shooters, and I trust that they took good care of me. I would absolutely recommend Firestone to my family and friends! My car will be needing new tires soon, so when the time comes I will definitely become a return-customer! :)
Date published: 2015-09-08
Rated 1 out of 5 by from Customer Service non-existent and over priced. DO YOUR RESEARCH!!! Called for an appointment and quote on services I wanted. Had to get serious, firm, and direct with the guy I was speaking with trying to tell me there's no need to do a diagnostic if the check engine light isn't on. But I had a diag done at another location with printouts and wanted a second opinion. Then, was quoted almost $200 more for new tires at this location than the other location that I had the diag done at. Second time they've over quoted for services than other locations and my last time dealing with them. Only wanted their service due to convenience. But i'll stick with the Lakewood Towne Center location from now on. Much friendlier customer service, honest, and trustworthy.
Date published: 2015-09-06
Rated 5 out of 5 by from Long overdo review I've been going to this firestone for years, as a matter of fact since the first day the store opened up. Shawn is an excellent Manager. He has been honest and quite professional and keeps to his word on repairs to my vehicle which in turn keeps my confidence level up and thats what makes me keep going back to this Firestone.
Date published: 2015-08-24
Rated 3 out of 5 by from Convenient Sunday Appt Called to make appt was quoted a lower price on the phone for A/C recharge; after the service began, I was quoted a higher cost for the recharge. I chose Firestone because of the lower cost. Did not work out that way. I was there over an hour and half; the place was really busy probably because it was Sunday, but.....during that time I heard 2 customers get loud with the TECH because they were told one thing on the phone, but something different when they got there. That's not good business.
Date published: 2015-07-16
Rated 1 out of 5 by from Horrible service The Spanaway location can't even diagnosis the issue. They just want to replace parts and call that good. They are too slow and expensive. They have no technical skill in the automotive industry. They should just stick to selling tires. Very unprofessional ie poorly trained. Also they don't get the parts wholesale but instead get them from autozone or any other part store so the customer has it fit the bill.
Date published: 2015-06-19
  • 2015-10-04T04:32CST
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