Firestone Complete Auto Care - Tacoma
14905 Pacific Ave S Tacoma, WA 98444-4656
Email: Phone: 253-343-9633

Find Auto Repair Services & Tires Near You

Call 253-343-9633
Store # 343425
Store Manager: Shawn Hutchings
14905 Pacific Ave S
Tacoma, WA 98444-4656
✓ My Store
Firestone Complete Auto Care - Tacoma is rated 3.5556 out of 5 by 9.
  • 2015-08-30T00:47CST
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  • Today’s Hours SUN 8:00am - 6:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Labor Day: Sep. 7, 2015 7:00am - 5:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Tacoma, WA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Long overdo review I've been going to this firestone for years, as a matter of fact since the first day the store opened up. Shawn is an excellent Manager. He has been honest and quite professional and keeps to his word on repairs to my vehicle which in turn keeps my confidence level up and thats what makes me keep going back to this Firestone.
Date published: 2015-08-24
Rated 3 out of 5 by from Convenient Sunday Appt Called to make appt was quoted a lower price on the phone for A/C recharge; after the service began, I was quoted a higher cost for the recharge. I chose Firestone because of the lower cost. Did not work out that way. I was there over an hour and half; the place was really busy probably because it was Sunday, but.....during that time I heard 2 customers get loud with the TECH because they were told one thing on the phone, but something different when they got there. That's not good business.
Date published: 2015-07-16
Rated 1 out of 5 by from Horrible service The Spanaway location can't even diagnosis the issue. They just want to replace parts and call that good. They are too slow and expensive. They have no technical skill in the automotive industry. They should just stick to selling tires. Very unprofessional ie poorly trained. Also they don't get the parts wholesale but instead get them from autozone or any other part store so the customer has it fit the bill.
Date published: 2015-06-19
Rated 5 out of 5 by from Great customer service! I made an appointment online to get my oil changed, and it was a very pleasant experience. The great customer service I experienced both of the times I've been to this location was splendid. I truly appreciate the way in which my appointment time is honored which means there is minimal wait.
Date published: 2015-06-02
Rated 5 out of 5 by from Almost enjoyable When at this store, I have only found pleasant, helpful, and efficient people.
Date published: 2015-05-10
Rated 4 out of 5 by from One bad experience I have been very satisfied with tires and service Firestone for many years. I recently had tire, on my wife's car, replaced at a local store in Washington and asked that a wheel bearing be checked. The car was returned to me with no mention of a bearing problem. We took a trip to California shortly after the tire was replaced and I kept hearing a noise that I believed to be from a bad bearing. While in California I placed the car on a jack and found the wheel to have noticeable free play. The Firestone dealer there confirmed/replaced the defective bearing. I will still go to Firestone for service, but my faith in their diagnostic ability has been diminished.
Date published: 2015-02-08
Rated 5 out of 5 by from Consistently great customer service I've been a loyal returning customer for over a year now. Shawn and his team do an excellent job taking care of me and my car. Consistently high level of customer service. I feel like they actually care and aren't trying rip me off.
Date published: 2015-01-31
Rated 3 out of 5 by from Maybe one more chance? Had a "Check Engine" light on. But light is still on and I'm still paying it off; Still they tried and were wanting to do the right thing, or so it seemed. After all is said and done, I am still willing to give them one more chance after all I have always liked Firestone wherever I lived.
Date published: 2015-01-24
  • 2015-08-30T00:47CST
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