Firestone Complete Auto Care - Matteson
4646 211Th St Matteson, IL 60443-2315
Email: Phone: 708-441-4745

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Call 708-441-4745
Store # 345509
Store Manager: Craig Griffin
4646 211Th St
Matteson, IL 60443-2315
✓ My Store
Firestone Complete Auto Care - Matteson is rated 4.25 out of 5 by 36.
  • 2015-10-03T18:49CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 8:00pm
  • TUE 7:00am - 8:00pm
  • WED 7:00am - 8:00pm
  • THU 7:00am - 8:00pm
  • FRI 7:00am - 8:00pm
  • Today’s Hours SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Matteson, IL with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Great customer service While I was waiting on my car to be finished a very rude person came through the door and made a scene. They did not respond with the same rudeness, deterred the behavior and had her smiling before she left the building. M6 own overall experience was that they communicated the entire time I was waiting. I was very pleased!
Date published: 2015-09-27
Rated 5 out of 5 by from Honest and Meticulous Came in for an oil change & while my vehicle was on the lift, they showed me a few minor things that I should keep an eye on in terms of future repairs. Most places just change your oil & that's it. I appreciate their attention to other things going on with my vehicle without the hard sales pitch.
Date published: 2015-09-24
Rated 1 out of 5 by from lesson learned Went to the store today a week after having my tires rotated . I was told my rear brake pads were low and a recommendation was made to change them and I was also told there was a $99.00 coupon on line. Printed my coupon and went to get my pads and had a $250.00 bill! Never disappointed!
Date published: 2015-08-29
Rated 5 out of 5 by from Amazing service! My husband and I brought our car in for service and were overwhelmed at how many things were wrong with the car and how expensive it was going to be. That said, Craig and Armando were very helpful and kind. A few days later, the alternator died and I, literally, coasted into the Firestone parking lot, by the grace of God. I could have stalled in a construction zone filled with heavy traffic. I was very shaken up and my first contact inside the store on this day was Armando. He succeeded in calming me down. He could not have been more kind. Then, I look up and Craig is waving at me. Between the two of them, I calmed down and Craig ended up giving me a ride home while the work was being done. When it came time to pay, Armando found a way to save me about $50. Everything they did was so appreciated, I can't find enough words of praise. Superb customer service is alive and well at this store! Also, I posted my satisfaction on facebook and a couple of my friends commented that they had had similar great experiences and they knew Craig and Armando by name. This speaks volumes about what fine people they are! I also had some concerns about my daughter's car. Armando came outside with whatever the machine is that they use to read codes (am I saying that right?). He assured me that the car is fine. A GREAT relief!!!! Thank you, my new friends!
Date published: 2015-07-11
Rated 5 out of 5 by from Great Job The car was ready on time and the service was great.
Date published: 2015-06-29
Rated 5 out of 5 by from Great and professional service I went to get a new tire last Saturday. Although they were packed, they were professional and worked diligently to get each customer out in a timely matter. They also served donuts and coffee which was a plus!
Date published: 2015-06-27
Rated 4 out of 5 by from Awesome Service!!!! I went into the Firestone in Matteson Il. last Saturday inquiring about an oil change. The young man was very awesome to explain that at Firestone yes I could receive an oil change, he asked for the year of my car&model proceeds to advise me that oil change service was on sale and we went forward from there, As he explained the wait time I in return asked about additional services offered. This location is not to far from my employer and YES I WILL BE RETURNING! THANK YOU FIRESTONE for your awesome customer service and service.
Date published: 2015-06-14
Rated 4 out of 5 by from Brake Service Shout Out to my service advisor, Craig and his Tech, Jonas...Great Job Guys!! I'm satisfied with the work they do. Being a jack of all trades type of guy...I can pretty much repair or replace anything on my vehicle within reason...including doing a full brake job. That being said, I originally brought my car in to diagnose where the busted brake line was draining my brake fluid...some where on the driver-side rear area. I'm disappointed that I was charged 85.99 for a 6ft length 3/16th brake line and 25.99 for a brake hose. Those prices are outrageously marked up. No justification. Oh yea, good to mention that pre-bent brake lines are no longer available for my vehicle, so I know for certain the technician had to bend and flare the brake line. I would rather see the total amount of labor charged then see those prices marked up like that. Anyway, good job on the work...I ended up getting a full brake job done, front and rear.
Date published: 2015-05-30
  • 2015-10-03T18:49CST
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