Firestone Complete Auto Care - Memphis
5010 Park Ave Memphis, TN 38117-5709
Email: 005088@bfrc.com Phone: 901-473-6363

Your Local Firestone Complete Auto Care Store

Call 901-473-6363
Store # 5088
Store Manager: Antonio Gillispie
5010 Park Ave
Memphis, TN 38117-5709
✓ My Store
Firestone Complete Auto Care - Memphis is rated 3.5 out of 5 by 10.
  • 2015-05-22T07:54CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.3
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_10
  • loc_en_US, sid_005088, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • Today’s Hours SAT 7:00am - 6:00pm
  • Holiday schedule:
  • memorial Day: May. 25, 2015 7:00am - 5:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Awesome Service Great service! Friendly and service my car in a timely manner!
Date published: 2015-05-08
Rated 3 out of 5 by from Over saturated memphis market The Firestone brand, in Memphis, TN, is over saturated. They have great people working for them, but they rotate these employees so you never get the same experience each time.
Date published: 2015-02-27
Rated 5 out of 5 by from the service was great, i would return I had an great experience. Everyone was nice and friendly.
Date published: 2015-02-04
Rated 1 out of 5 by from Mislead with services I used Firestone Complete Auto Care for over 5 years and I never had a bad thing to say about them. I got oil changes and all my services done on mine and my wife's car and even bought a set of tires for each car there. Last fall, I prepare financially to get my brakes done and of course I went to firestone. The brakes were the main reason I was going but there was also a roaring noise when I drove at high speeds so I wanted them to check that out as well. After a couple hours they called and said the brakes would be $700 and that the roaring noise was my tires cupping and I needed new ones. Mind you I had just gotten new tires from them 2 years earlier and only put 20k miles on them. I had got my tires rotated and what I thought was balance several times since I got them. All at the same Firestone. Well they had never balanced them. Claimed I never asked for that. Granted they know just as much as I that I do all my car work is done there and not to mention they call every time trying to sell me filters and windshield wipers (which I do on my own and that doesn't bother me that they try to sell me) but never thought to tell me, "hey, we noticed you do all your work here,we sold you the tires, and we've never balanced them". To which I would of said I come here every time with the expectation you are rotating them AND balancing them. Between that and the brake service cost, which I ended up doing there after the came all the way down to $550 even though I could have gone elsewhere for around $400 but was strap by time because of a road trip, I haven't gone back and don't plan of it. I have cupped tires that should be good for 30-40k more miles and now I have to listen to a slight roar at high speeds.
Date published: 2015-02-03
Rated 5 out of 5 by from great service Always professional help me understand what I needed
Date published: 2015-02-02
Rated 4 out of 5 by from visit to Park Avenue store Always friendly but I feel like I have a $ sign on my forehead when I walk through the door. An older woman alone, trying to keep her car running. I timely take my vehicle in for maintenance and almost always come out with an expensive bill that I place on my Firestone cc and pay off in six months. It is discouraging that I try to take care of my vehicle but I feel like I have been taken advantage of when it comes to all the repairs that I am told I need. Others tell me they never have to pay the expenses that I pay for their vehicle upkeep.
Date published: 2015-02-02
Rated 1 out of 5 by from Unsatisfied Customer I had my car towed to Firestone when my Saturn would not turn on. I took my car to Firestone, because I trusted them and felt like they would do an honest, good job. After charging my $100 for a "diagnostic"- they wanted to charge me $900 to replace my ignition and key. I took my car to Triple A and it cost me $50 to replace the key- Not only do I feel like they barely diagnosed my vehicle, I feel they did not want to truly help me. I am a woman. Yes, I do not know about cars- but do not try to use that to your advantage to fix something on my car that ISN'T broken! When I told them I was not happy with the diagnostic, and having my car towed elsewhere they said, "Fine, have it towed." Obviously they are not hurting for service? I used to trust Firestone with my vehicle. I'd pay them $75 every time I needed an oil change, and took my car to them for everything. They have lost a loyal customer.
Date published: 2015-01-29
Rated 5 out of 5 by from great service, honest, and on time Every time I have gone in I was always greeted with a greeted with a smile, and they were very helpful and they keep me updated with things that need to be done. They are very honest and done pressure.
Date published: 2015-01-28
  • 2015-05-22T07:54CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.3
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_10
  • loc_en_US, sid_005088, PRD, sort_mostRecent
  • clientName_firestone-local