Firestone Complete Auto Care - Memphis
5010 Park Ave Memphis, TN 38117-5709
Email: 005088@bfrc.com Phone: 901-473-6363

Find Auto Repair Services & Tires Near You

Call 901-473-6363
Store # 5088
Store Manager: Antonio Gillispie
5010 Park Ave
Memphis, TN 38117-5709
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Firestone Complete Auto Care - Memphis is rated 3.5385 out of 5 by 13.
  • 2015-08-28T21:32CST
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  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • Today’s Hours SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Labor Day: Sep. 7, 2015 7:00am - 5:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Memphis, TN with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 4 out of 5 by from Great customer service but. I've come to Firestone several times concerning similar issues with my vehicle and I feel that if the first job had been done more throughly, this one would not have been necessary. I do enjoy the customer service that comes with the jobs however.
Date published: 2015-08-06
Rated 5 out of 5 by from Excellent Service! A week ago I needed new tires and an alignment on my vehicle. Antonio worked on my car, got me a great deal on new tires and a lifetime alignment package, and was extremely friendly. I have already recommended Firestone to a friend, and I will definitely be returning in the future!
Date published: 2015-07-27
Rated 2 out of 5 by from Always selling you something I went for a routine oil change. Chris then tells me I need 4 new tires. He said the tread is not even, causing the car to shake. I replaced 3, since 1 was only a few months old. The car still shakes, not as bad, but still shaking. When I called and told him, he said "that is because we only did our regular check, not our full inspection which costs $xx" saying it may be due to suspension. But he already sold me the tires which I bought! For routine care they are good, just do not listen to any of their "recommendations"
Date published: 2015-06-30
Rated 5 out of 5 by from Awesome Service Great service! Friendly and service my car in a timely manner!
Date published: 2015-05-08
Rated 3 out of 5 by from Over saturated memphis market The Firestone brand, in Memphis, TN, is over saturated. They have great people working for them, but they rotate these employees so you never get the same experience each time.
Date published: 2015-02-27
Rated 5 out of 5 by from the service was great, i would return I had an great experience. Everyone was nice and friendly.
Date published: 2015-02-04
Rated 1 out of 5 by from Mislead with services I used Firestone Complete Auto Care for over 5 years and I never had a bad thing to say about them. I got oil changes and all my services done on mine and my wife's car and even bought a set of tires for each car there. Last fall, I prepare financially to get my brakes done and of course I went to firestone. The brakes were the main reason I was going but there was also a roaring noise when I drove at high speeds so I wanted them to check that out as well. After a couple hours they called and said the brakes would be $700 and that the roaring noise was my tires cupping and I needed new ones. Mind you I had just gotten new tires from them 2 years earlier and only put 20k miles on them. I had got my tires rotated and what I thought was balance several times since I got them. All at the same Firestone. Well they had never balanced them. Claimed I never asked for that. Granted they know just as much as I that I do all my car work is done there and not to mention they call every time trying to sell me filters and windshield wipers (which I do on my own and that doesn't bother me that they try to sell me) but never thought to tell me, "hey, we noticed you do all your work here,we sold you the tires, and we've never balanced them". To which I would of said I come here every time with the expectation you are rotating them AND balancing them. Between that and the brake service cost, which I ended up doing there after the came all the way down to $550 even though I could have gone elsewhere for around $400 but was strap by time because of a road trip, I haven't gone back and don't plan of it. I have cupped tires that should be good for 30-40k more miles and now I have to listen to a slight roar at high speeds.
Date published: 2015-02-03
Rated 5 out of 5 by from great service Always professional help me understand what I needed
Date published: 2015-02-02
  • 2015-08-28T21:32CST
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