Firestone Complete Auto Care - Charleston
817 Washington St E Charleston, WV 25301-1722
Email: 005878@bfrc.com Phone: 304-553-0219

Your Local Firestone Complete Auto Care Store

Call 304-553-0219
Store # 5878
Store Manager: Joe Adkinson
817 Washington St E
Charleston, WV 25301-1722
✓ My Store
Firestone Complete Auto Care - Charleston is rated 4.5263 out of 5 by 19.
  • 2015-04-25T06:48CST
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  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • Today’s Hours SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 4 out of 5 by from Thorough, Clear and BUSY Went in for a routine tire change. Was told it would be done by 1pm at the latest. I went to pick up the car at 1 and it wasn't done until 3:30pm. As they were working on it, they showed me what needed to be done in addition, explained and also showed things that were trouble areas, but weren't urgent. VERY HELPFUL. Because they are good, these guys are BUSY! They were slow because they need more employees. It is always backed up and they are always behind.
Date published: 2015-04-20
Rated 5 out of 5 by from Great Service I was working in Charleston and needed an oil change. The personnel were very helpful and accommodating. Would recommend
Date published: 2015-04-20
Rated 5 out of 5 by from Great customer service, very kind and courteous I broke down on the hwy on my way to NC and had my car towed here-the mgr on duty, Ben, basically dropped everything to see to my needs, and even assited me in finding a rental car AND he gave me a lift to the rental car location. During my calls while the car was still there and when I returned to pick it up, EVERYONE I dealt with was very kind, knowledgeable and courteous. It was a great experience.
Date published: 2015-04-17
Rated 5 out of 5 by from Firestone Whenever my family and friends say or comment about car problems I always am the first to say, Firestone! Take it to Firestone You know FireStone can fix that. Firestorm has Ben working on my car since I've been able to afford great autocrat, and when I mention FireStone a lot of ppl first response is... they're so expensive. Then I reply If you want it fixed, Take it to Firestone
Date published: 2015-03-08
Rated 5 out of 5 by from Great service and customer care. I have used this Firestone Auto Care Center for years. My last visit was very much like all my previous experiences with them. Customer service was great, and they fixed the problem right away. I have never been disappointed in their work or service.
Date published: 2015-03-02
Rated 5 out of 5 by from Always Honest with me Had an oil change and checkup and have always received great service.
Date published: 2015-02-26
Rated 5 out of 5 by from they are awesome! They are friendly and effective!! I tell everyone it's worth the drive!! They don't make up stuff that's wrong just cause I am a female.like they do around this little town.
Date published: 2015-02-04
Rated 5 out of 5 by from Good Service, Efficient But...... This location needs to be expanded, it is extremely busy all the time and service could take hours, if not all day sometimes due to the fact that WV State vehicles from DHHR are being serviced every time I have been in there. Busy is a good thing for Firestone but please consider an expansion or adding another location in Charleston. Staff is knowledgeable and friendly and I would recommend this location to any and everyone.
Date published: 2015-02-04
  • 2015-04-25T06:48CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_19
  • loc_en_US, sid_005878, PRD, sort_mostRecent
  • clientName_firestone-local
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