Firestone Complete Auto Care - Charleston
817 Washington St E Charleston, WV 25301-1722
Email: Phone: 304-553-0219

Find Auto Repair Services & Tires Near You

Call 304-553-0219
Store # 5878
Store Manager: Benjamin Devere
817 Washington St E
Charleston, WV 25301-1722
✓ My Store
Firestone Complete Auto Care - Charleston is rated 4.4615 out of 5 by 26.
  • 2015-10-06T04:16CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • Today’s Hours TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Charleston, WV with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 4 out of 5 by from Very friendly. They are close to where I work which makes it handy to have work done.
Date published: 2015-09-08
Rated 5 out of 5 by from Professional & Helpful Staff Proactively helped me find savings for my oil change & thoroughly explained a mechanical failure that I knew would come up. The staff was very friendly, knowledgable, and customer service driven. Not to mention their location could not be more convenient. With two small children, I find it impossible to take care of auto maintenance. After finding this gem, I am able to drop it off on the way to work and walk to work. Giving them all the time they need to repair.
Date published: 2015-08-10
Rated 5 out of 5 by from Professional, courteous and accessible My car malfunctioned 400 miles from home. My service advisor completed my repair in a timely manner while communicating with me long distance. During every conversation he never sounded rushed. Every conversation seemed to me to be totally focused on my problem. He is a very customer oriented service advisor.
Date published: 2015-08-05
Rated 4 out of 5 by from great and friendly service Friendly and easy service. The time to complete was longer than I had hoped, but overall the experience was easy, helpful and professional
Date published: 2015-07-06
Rated 2 out of 5 by from Disappointed! I have used The Firestone service center for approximately 15 years servicing 2 cars I own. My last interaction with this service center was the worst on the total 15 years. I was not kept abreast of my service and my car was kept for over 7 days. I had to physically go to the center to be informed of the issues going on withy car. I am now going to take my car to the Dealer until I find another local service. I was/am very disappointed with the Charleston Service Center. Thank you for giving me the opportunity to let you know of my disappointment.
Date published: 2015-06-25
Rated 5 out of 5 by from Trustworthy I keep returning to Firestone because the folks there are honest, trustworthy, and professional. On my last visit, they took the time to explain the alignment job to me in detail. They also did not charge me for an electrical evaluation that did not turn up any useful information about the lighting problem I was chasing after.
Date published: 2015-04-30
Rated 5 out of 5 by from great service Fixed my car while I was at work ... done by time I got off
Date published: 2015-04-26
Rated 4 out of 5 by from Thorough, Clear and BUSY Went in for a routine tire change. Was told it would be done by 1pm at the latest. I went to pick up the car at 1 and it wasn't done until 3:30pm. As they were working on it, they showed me what needed to be done in addition, explained and also showed things that were trouble areas, but weren't urgent. VERY HELPFUL. Because they are good, these guys are BUSY! They were slow because they need more employees. It is always backed up and they are always behind.
Date published: 2015-04-20
  • 2015-10-06T04:16CST
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  • clientName_firestone-local