Firestone Complete Auto Care - Albuquerque
6300 San Mateo Blvd Ne Ste L Albuquerque, NM 87109-3565
Email: 594253@bfrc.com Phone: 505-835-7814

Your Local Firestone Complete Auto Care Store

Call 505-835-7814
Store # 594253
Store Manager: Robert Casaus
6300 San Mateo Blvd Ne Ste L
Albuquerque, NM 87109-3565
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Firestone Complete Auto Care - Albuquerque is rated 4.3333 out of 5 by 6.
  • 2015-05-29T06:57CST
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  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • Today’s Hours SAT 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 1 out of 5 by from Bad Service twice now San Mateo Blvd location, Albuquerque NM. I was told they would call me when my oil change was complete. I was on my lunch hour. After an hour I stopped in to check only to notice my car sitting in the parking lot. A courtesy call would have been nice since I have an hour for lunch. At the checkout I asked the clerk(new hire) if the tire rotation had been done, he said it usually comes with the oil change service then proceeded to talk about the battery terminals while really blowing off my question. His supervisor came in to help him with the computer(obviously he had not had extensive training) and I asked the supervisor, the rotation was completed right? He responded by saying "we will not do work that is not preauthorized by you." I didn't respond but I did think back to when the Firestone tech that sold me my firestone credit card said the rotation was included in every oil change. So instead of making the customer feel like he was doing something wrong, be accountable and ask if I would like to have my tires rotated when I originally stop in to get my oil changed. I had to schedule an additional appointment on a different day at the Paseo location to have the tire rotation which was very inconvenient. I must say my experience at the Paseo location was exceptional, although Im sure many customers may find the location very hard to get to. I will never take my vehicle back to the San Mateo location. Very poor customer service experience and a lack of trust from this point on.
Date published: 2015-05-08
Rated 5 out of 5 by from Example:Great service! Great service and prompt and convience. Great location I can choose to wait or go shopping
Date published: 2015-02-05
Rated 5 out of 5 by from great honest service Emergency...they fixed problem right away. They did not try and take advantage of a traveler.
Date published: 2015-02-02
Rated 5 out of 5 by from Great service Capable, honest service. I'm coming back to this location.
Date published: 2015-02-02
Rated 5 out of 5 by from Great service I received an oil change the gentlemen were very professional and courteous
Date published: 2015-01-30
Rated 5 out of 5 by from great service was week ago.. and was great experience, service was the best
Date published: 2015-01-24
  • 2015-05-29T06:57CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.3
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_6
  • loc_en_US, sid_594253, PRD, sort_mostRecent
  • clientName_firestone-local