Firestone Complete Auto Care - Jackson
302 W Michigan Ave Jackson, MI 49201-2121
Email: Phone: 517-879-5213

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Call 517-879-5213
Store # 6181
Store Manager: Mike Sonnevil
302 W Michigan Ave
Jackson, MI 49201-2121
✓ My Store
Firestone Complete Auto Care - Jackson - 006181 is rated 4.5238 out of 5 by 21.
  • 2015-11-30T10:34CST
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  • clientName_firestone-local
  • SUN Closed
  • MON 7:00am - 6:00pm
  • Today’s Hours TUE 7:00am - 6:00pm
  • WED 7:00am - 6:00pm
  • THU 7:00am - 6:00pm
  • FRI 7:00am - 6:00pm
  • SAT 7:00am - 5:00pm
  • Holiday schedule:
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
  • Christmas Day: Closed: Dec. 25, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Jackson, MI with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 5 out of 5 by from Excellent service I went to Firestone of Jackson needing all 4 new tires and all new brakes. Mike made sure I got a good safe reliable tire that would be good for me. He also made sure I felt safe in my car to me that is very important in a auto place. They were swamped with work that day and the guys all work as a team and worked hard to get my car ready for me. They even stayed after and was honest and up front thank you guys for your great service I would recommend any one to go there as I will continue to use them now.
Date published: 2015-11-14
Rated 5 out of 5 by from Great & Friendly service. I purchased new tires there last week, and will go back to have more work done soon.
Date published: 2015-10-01
Rated 5 out of 5 by from First timer - sold on excellence Stopped in to see about outfitting my truck with new tires. Had never considered Firestone prior to this. Was shown an excellent tire in stock that come with a couple discounts. Ended up paying less then the popular discount store with the same type of guarantees and most importantly my alignment is checked every time I come in for a rotation. This is very important to me as front end work on a 4x4 can be very expensive if minor things are not detected and corrected as soon as possible. Went to Fort Wayne over the week-end excellent ride with much improved gas mileage.
Date published: 2015-09-28
Rated 5 out of 5 by from Great service I was traveling when my tire blew out. I called Jackson Firestone Store and Told them I was traveling and my tire blew out, they ask what type tires I had and they said they had one that would be similar to the ones I have and that as soon as I could get there they would get the new tire on. When I walked into the store they got right on my tire and was on my way within an half hour. What great service that is when you are traveling. I cann't say enough good about the service team at Firestone. If you live in Jackson give them a try for excellent service. The price on the tire was very good. Thanks for your excellent service
Date published: 2015-09-22
Rated 2 out of 5 by from Overpriced, saw me coming... I had no choice but to come in on labor day...turns out my vehicle was to dangerous to drive. That being said I had some of the recommended work done, but couldn't afford the rest. I called my "regular" shop about the cost of the remaning work and they quoted me a price that was HALF of what Firestone quoted for the exact same part, and labor.
Date published: 2015-09-15
Rated 3 out of 5 by from Mixed I needed at least two tires and an oil change. Ended up needing all four tires due to wear on the inner edges. They checked my alignment and said the driver's front alignment was off. This didn't explain how all four tires were affected. But, my bad for not asking. HOWEVER, I did ask about a chattering noise in the back, passenger side. The tech said I needed both rear struts replaced, although the car doesn't display the symptoms of such. No bouncing, Nose-Diving or roll during turns. I've researched this further: on the Ford Taurus', a "problem" with this strut is where it attaches to the rear deck. There's a rubber pad with metal sleeve at this attachment point, the metal sleeve slides down, out-of-place. This allows the top of the strut to tap against the deck metal. Not necessarily a bad strut but bad design of the rubber pad/metal sleeve. I think it was a cop-out of your tech, just to recommend new struts. However, I have not had a chance to get a second opinion as I am here taking care of a sick family member and Free Time is limited. Thanks.
Date published: 2015-08-06
Rated 5 out of 5 by from awesome service I would recommend these guys to anyone, my visit was great and I couldn't be happier with the service I received and the friendliness of the staff. You guys rock!
Date published: 2015-07-24
Rated 5 out of 5 by from fantastic service Always helpful service. They really try to keep my car in good condition for the best price.
Date published: 2015-07-08
  • 2015-11-30T10:34CST
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  • cp_1, bvpage1
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  • loc_en_US, sid_006181, PRD, sort_mostRecent
  • clientName_firestone-local