Firestone Complete Auto Care - Roanoke
2048 Electric Rd Roanoke, VA 24018-1938
Email: Phone: 540-492-4028

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Call 540-492-4028
Store # 654868
Store Manager: Brian Jones
2048 Electric Rd
Roanoke, VA 24018-1938
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Firestone Complete Auto Care - Roanoke - 654868 is rated 4.5263 out of 5 by 19.
  • 2015-11-27T08:12CST
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  • loc_en_US, sid_654868, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • Today’s Hours Black Friday FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Black Friday: Nov. 27, 2015 7:00am - 7:00pm
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Roanoke, VA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 5 out of 5 by from Terrific crew! These guys are so consistently awesome I'm almost afraid the store will be gone next time I drive by, vanished into the ether where all great stuff goes once I find it. They've done work on my new (to me) car, but more than just that they very kindly gave it a once-over when I reported a noise I couldn't identify and presented me with a list of service it did need and/or would need in future. That alone was extremely helpful when it came to planning my budget. I can't thank them enough.
Date published: 2015-11-09
Rated 4 out of 5 by from They did the right thing I recently had to have my water pump and thermostat replaced at a hefty cost; 3 days later my car started smoking and POURING oil to the point I had none left in the car and had to have it towed back to Firestone. As the tow driver was there we noticed a pair of pliers that were still laying under my engine! Turns out during the water pump replacement, the oil system hose got jarred or unaligned and so Firestone took care of all the costs including towing and gave me $100 back on my credit card. The manager Brian was very apologetic (as were the other guys) and personally made sure that everything was taken care of this time.. Thank you!
Date published: 2015-10-14
Rated 4 out of 5 by from good service The young man that helped me was nice - I just had to remind him that they had not applied the coupon to my bill and he quickly made the correction
Date published: 2015-10-13
Rated 4 out of 5 by from front end noise I had a strange noise coming from front of my 2014 Malibu, I did not have an appointment, but they got me in within an hour or so, worked out fine I had work to do and they had wifi in lobby. Everything checked out on the front end, found out later it was a loose body part when I took to dealership. When I took car to Firestone, it was raining and hard to hear any road noise while driving. I will be back, this group always does me a good job!
Date published: 2015-09-28
Rated 5 out of 5 by from Dependable Dependable service knowledge service manager fair price quality work
Date published: 2015-09-22
Rated 5 out of 5 by from Great customer service My vehicle developed a leak and I first brought it in to a different firestone. This other firestone took 4 hours to diagnose the problem and 3 more to complete the repair and sent me on my way. The problem wasn't fixed so I decided to come to this Firestone off electric road. They found the culprit within 10 minutes and explained everything in detail to me. Unfortunately the new part installed turned out to be faulty but they made sure to correct this problem immediately. They went above and beyond to make things right even sending a mechanic to the auto supplier to pick up the new part after the auto supplier told them the part wouldn't be delivered until the following day. I will recommend this shop to others and definitely will be back when in the area.
Date published: 2015-09-21
Rated 1 out of 5 by from very poor service Vary bad experience will never go back and will not recommend them to anyone
Date published: 2015-08-25
Rated 5 out of 5 by from Simply FABULOUS SERVICE HERE I just visited the Firestone Store at 2048 Electric Road in SW Roanoke County on Saturday, 8-8-15, in the Southwest Plaza Shopping Center that also has a Food Lion. I had a tire go flat yesterday. Another repair shop claimed that they could not put a plug in the tire, that the nail in the tread was"too close to the sidewall." Brian and Brandon took care of me easily and quickly. Did not have to pay for it because the repair was covered under my Road Hazard Protection.
Date published: 2015-08-08
  • 2015-11-27T08:12CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_19
  • loc_en_US, sid_654868, PRD, sort_mostRecent
  • clientName_firestone-local