Firestone Complete Auto Care - Lawrence
60 Essex St Lawrence, MA 01840-1710
Email: 000671@bfrc.com Phone: 978-965-3520

Your Local Firestone Complete Auto Care Store

Call 978-965-3520
Store # 671
Store Manager: Daniel O'riordan
60 Essex St
Lawrence, MA 01840-1710
✓ My Store
Firestone Complete Auto Care - Lawrence is rated 3.7778 out of 5 by 9.
  • 2015-04-18T07:37CST
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  • SUN Closed
  • MON 7:00am - 6:00pm
  • TUE 7:00am - 6:00pm
  • WED 7:00am - 6:00pm
  • THU 7:00am - 6:00pm
  • FRI 7:00am - 6:00pm
  • Today’s Hours SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 4 out of 5 by from Really good service I use Firestone for all of my oil changes and tire services and have never had an issue with the job that they do. My only issue has been the under staffing which causes delay in service rendered even with an appointment but they acknowledge the fault and have always redeemed themselves through customer service.
Date published: 2015-02-27
Rated 2 out of 5 by from Not so pleases Had repairs done only to find my vehicle I'm another shop the following week for the same problem not happy about paying twice to get it repaired correctly. Stick to tires boys
Date published: 2015-02-26
Rated 4 out of 5 by from Overall alright I have been a loyal customer at the Lawrence location over the years. The customer service is great and always help even when they are overbooked. I understand that I drive an old vehicle but I am tied to it for personal reasons, just wish they would return it cleaner with no grease left everywhere.
Date published: 2015-01-31
Rated 4 out of 5 by from I find the service people helpful, informative and I remember when I had a major blowout on a highway that caused damaged to my rear quarter panel they took the parts I picked up from the highway and reattached them and replaced the lighting that was destroyed.
Date published: 2015-01-27
Rated 3 out of 5 by from Usually very good Been going here for years for tires, alignments and brakes. I trust their work and their pricing is fair and competitive. Only complaint I have is a new service advisor that I'd not seen before who tried to sell me services and repairs that my car didn't need. I expect that from dealers and others, but I had never experienced it from this place before. So, that was disappointing. Fortunately, I feel like I know enough about cars to make sure I don't get tricked into buying things my car doesn't need.
Date published: 2015-01-25
Rated 5 out of 5 by from Great great service every time I visit this shop in kissimmee fairestone always have some of the best customer service
Date published: 2015-01-25
Rated 3 out of 5 by from I would go back Went there to get snow tires (purchased online shipped there) mounted and while there a few other things (oil changer and rear brakes) done. They did some other checks but were not pushy. They had an issue getting the right oil filter ( it is a bit of a specialty item but not rare) so that took extra time. A day or so later I got a tire pressure warning. Filled the tire and got the warning again a day or so later. While checking the tire I noted that the tire was installed so it rotated the wrong way (direction tread pattern). The tire was mounted correctly but on the wrong side of the car. There was a matching problem on the other side. Called them and they got me in the next morning. They found a bad seal on one of the TPMS kits. They fixed that and swapped the wrong side tire/wheel. Now all it good. So why go back? They handled my issues well. (Stuff happens. How a place handles it shows their real character.) The place is clean and easy to get to. They do proper checks for other items but are not pushy (no fear mongering). They are reasonably priced.
Date published: 2015-01-24
Rated 4 out of 5 by from Awesome service I use them for all my car services and had no problems with my car.
Date published: 2015-01-23
  • 2015-04-18T07:37CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
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  • loc_en_US, sid_000671, PRD, sort_mostRecent
  • clientName_firestone-local
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