Firestone Complete Auto Care - El Paso
4224 N Mesa St El Paso, TX 79902-1104
Email: Phone: 915-613-2174

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Call 915-613-2174
Store # 679364
Store Manager: Salvador Kille
4224 N Mesa St
El Paso, TX 79902-1104
✓ My Store
Firestone Complete Auto Care - El Paso is rated 3.875 out of 5 by 8.
  • 2015-10-09T07:39CST
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  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • Today’s Hours FRI 7:00am - 7:00pm
  • SAT 7:00am - 7:00pm
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El Paso, TX Firestone Complete Auto Care Photo

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of El Paso, TX with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

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Rated 5 out of 5 by from Saved My Family Trip The Firestone Team at Executive saved my family trip from becoming a disaster. My family and I were driving to California for vacation when I realized I had a flat! The store was still closed since it was before operating hours but the manager saw my distress and was more than willing to perform the service. He was very professional, friendly, and most importantly had us ready to go in no time. I would highly recommend this place. Thank you Firestone!!!
Date published: 2015-08-18
Rated 5 out of 5 by from Service Thay helped me in a pinch and they were fast and considerate.
Date published: 2015-08-09
Rated 5 out of 5 by from Re: Thank you continuously... Dear Firestone Corporate and local customers, This location provides outstanding service and follow through...I consider the "guys" at this Firestone to be highly respectful, supportive and a real plus for someone who is not auto-knowledgeable. I am in the right hands with my tire support as I needed and they took care of it. I was given additional information to assure that I was fully served and assured what was or possible not needed (at this time!) for my own vehicle. As a single person who happens to be a female, they provide a support in times of concern for my money spent and the actual problem. All team members assure I leave their parking lot safe, sound and with a smile. I could not ask for a better support system regarding my vehicle. Thank you, Firestone, for your "guys" as they are worth millions when it comes to customer care! Adios and many bendiciones to each of you who read and wonder how great these people are...Debra C. Garcia
Date published: 2015-07-30
Rated 1 out of 5 by from Worst Service I went there a week ago because my TPMS light was on. They ran a diagnostic test and informed me that my sensors on rear wheels are about to fail. I asked them to put new sensors. They replaced with new sensors but could not install them using either computer or manually. They asked me to go to a couple of other locations but finally I had to go to my original car company to fix. It is a matter of 2 or 3 hours to fix everything, but it took 3 days of my time to completely see my TPMS lights off. Ridiculous.
Date published: 2015-06-22
Rated 5 out of 5 by from Great service Sal took care of everything and the service was friendly
Date published: 2015-02-26
Rated 5 out of 5 by from Consistently Outstanding! Always received courteously, work as promised and on estimate. Well managed location -- with strong customer service attitude.
Date published: 2015-02-04
Rated 3 out of 5 by from good service - timeframe off I normally do my oil changes there and its friendly service but I have noticed that if yoy leave vehicle, they take way longer than they say and I found out that I have to call them past the time frame they gave me and find out they are still working on vehicle or say they did call me but I didn't answer. ..not true. However, it is convenient for me and like I said, friendly service so I would still recommend as long as you are not in a hurry.
Date published: 2015-02-04
Rated 2 out of 5 by from Disappointed Customer The shop I visited offered a very bureaucratic experience. I had to go there in two different occasions because the first time I went I didn't received service because there were going to close in 1 hour and they said that they don't accept new jobs when they are going to close within 1 hour. I asked them why, and said I don't see you have any cars ion the shop that you are working on, if you had cars in the shop I would understand that you weren't going to finish but you only have 1 car there and they are not working on it and you have two employees and a shift manager why can you install 2 tires and balance them, that doesn't take more than 15-20 minutes, so I was told to come back another time. It seems like those employees were watching something on tv and or chatting, kind of like when you go to get a drivers license. Other shops that are really concerned with obtaining business will take any job that arrives before closing time, perhaps this company can learn from that.
Date published: 2015-01-26
  • 2015-10-09T07:39CST
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