Firestone Complete Auto Care - Baltimore
6386 York Rd Baltimore, MD 21212-2361
Email: 007005@bfrc.com Phone: 443-275-9987

Find Auto Repair Services & Tires Near You

Call 443-275-9987
Store # 7005
Store Manager: David Molock
6386 York Rd
Baltimore, MD 21212-2361
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Firestone Complete Auto Care - Baltimore is rated 3.8947 out of 5 by 19.
  • 2015-09-04T09:32CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • Today’s Hours FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Labor Day: Sep. 7, 2015 7:00am - 5:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Baltimore, MD with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 1 out of 5 by from Tried three time / tired Went in for tire rotation and later developed a slow leak and a malfunction of the tire pressure sensor, so brought it back. They found nothing, inflated the tire - no charge; but tire continued to lose air, but sensor came on line again after the tire almost completely deflated. Brought it back again and they found a small puncture after looking at the right tire! Fixed it, no charge; but when I got the car up to 60 MPH, my car began to vibrate violently. I've spent a lot of time sitting and waiting for quality service. Should I come back in for more or go somewhere else?
Date published: 2015-09-01
Rated 3 out of 5 by from They Are Trying, But Still Have Work to Do Went in for a swap of my wheels/tires. Very basic. The sales associate could not understand what I needed. I had to walk him out to the car to show him, and then still received a call from the Tech asking what I needed. While I was waiting in line I also heard other customers complaining about services ALREADY performed that did not go right. Nice people, but perhaps only use them for wheel/tire related services? This is getting picky, but my wheels say "Jeep" on each one. You would think they would align the wheels so the "Jeep" sign is positioned the same way on each tire. Oh well. This may be unrelated, but I now have an oil leak that I am 100% positive was not there before. I had NO engine work performed, so maybe it's just coincidence.
Date published: 2015-08-24
Rated 1 out of 5 by from Below Average Service, Long Wait I had an appointment to have my oil changed. My check engine light was on, so I asked them to check the error code (a service they offer free of charge). The customer service person told me that they would not have time to complete a full engine diagnostic test (different than an error code check). I asked him again to just check the error code, and he said they would. It took 1 hour to change the oil - much longer than my past experiences at competing service centers. They gave the paperwork back to the customer service rep who told me that they changed my oil, and recommend that I have my cabin air filter changed, my engine air filter changed, my brake line fluid bled and replace, and my radiator fluid bled and replaced. He also stated that my check engine light was on (something I already knew and had discussed with him just 1 hour previously) they did not have time to perform an engine diagnostic test. I asked if they had checked the error code, as I had asked...they had not. At this point, the car was already off the lift and re-parked in the customer lot. If I wanted them to perform any additional services, which they recommended, it would need to be put back up on the lift and service would need to be started again. They seemed to be disinterested in providing more service than a simple oil change. I guess, on some level, it was refreshing to have a service center actively trying not to perform additional services for money...unfortunately, I still need to have these services performed. I will be going elsewhere for the additional work.
Date published: 2015-08-12
Rated 4 out of 5 by from Friendly staff I just moved to Maryland and went in for a state inspection. I was very happy when they were able to squeeze me in on a busy afternoon! The staff was friendly and professional. They gave me realistic wait times (the inspection was done quicker than estimated) and clearly described what was required for the Maryland state inspection process.
Date published: 2015-07-07
Rated 5 out of 5 by from FAST SERVICE SADE WAS VERY PLEASANT AND MADE SURE TO UPDATE ME ON MY CAR SERVICE. Thank you to the mechanic who worked on my car! This location has greatly improved with staff availability and fast service since November 2104!
Date published: 2015-06-24
Rated 5 out of 5 by from Great customer service I have been going to this Firestone locsation for years because of the great customer service and this visit was no exception. Although there was a delay due to the volume of vehicles they has in the shop, the employees were always courteous and worked with me to get brakes replaced in a timely manner. I will be back!
Date published: 2015-05-19
Rated 1 out of 5 by from Slow turn around Took 2 days for a simple tire repair and never called to let me know the progress
Date published: 2015-04-19
Rated 5 out of 5 by from Awesome Service I got great service and advice on my car issues, both of them! I have been gong to Firestone for years and I know I can always cont on honest service.
Date published: 2015-04-17
  • 2015-09-04T09:32CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
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  • loc_en_US, sid_007005, PRD, sort_mostRecent
  • clientName_firestone-local