Firestone Complete Auto Care - Quincy
2 School St Quincy, MA 02169-6604
Email: 000701@bfrc.com Phone: 617-934-5956

Your Local Firestone Complete Auto Care Store

Call 617-934-5956
Store # 701
Store Manager: Brian Lampert
2 School St
Quincy, MA 02169-6604
✓ My Store
Firestone Complete Auto Care - Quincy is rated 3.3125 out of 5 by 32.
  • 2015-04-25T06:46CST
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  • clientName_firestone-local
  • Today’s Hours SUN 8:00am - 6:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 1 out of 5 by from 2nd time and still didn't fix the issue got the valve stem replaced on my tire by this location and since gotten a warning from my car to check the system. brought it back in and it's still not fixed. And there's always a really long wait time, even when I have an appointment.
Date published: 2015-04-20
Rated 2 out of 5 by from Long wait Time I went there for rear brake pad replacement and alignment check and they made me wait for almost 4 hours and i saw my car on the lift and it was untouched for couple of hours. When people after me started to get their car back i asked the reps there and then they said sorry and focused on my cars.They told me its 2 hrs job and i had to wait for 4 hrs
Date published: 2015-04-13
Rated 1 out of 5 by from lackadaisical & unprofessional My tire pressure light went on today (04/06/15) and I stopped by to see if a tech could check my tire pressure. When I approached the counter the guy working the register had his back to me and another customer in line. The guy was leaning through the service window into the garage goofing around with the techs. There were customers, but it wasn't busy. Once he noticed he had customers waiting he made no effort to hurry & assist us and kept chatting it up with the guys in the garage. When he eventually served me he immediately began scheduling an appointment for the next day. After I asked if they could help me today I was told I'd have to wait until 8:00pm. It was 5:30pm and there were two cars on the lifts with techs goofing around in the garage. If I were to hazard a guess the guy working the counter told me 8:00pm so I would either bring it in tomorrow or just leave. I just left.
Date published: 2015-04-06
Rated 1 out of 5 by from Worst Service I've ever had since driving 30 yrs I brought my car in for a routine tire swap (I brought 4 relatively new tires on their rims, and they just needed to swap them out). Well, I sat around for over 2 hours, watching the guys take their sweet time on making very little money on my service. There were many attempts to up sell me on Tire balancing, Wheel Alignment, roadside assistance insurance - I refused them all. Knowing this should not cost more than $50. The final chance to upsell me was when they came back with an electronic device inside a tire (it was used to electronically signal low tire pressure). They wanted me to wait around LONGER and have it replaced for $200. That was the final straw as far as coming to this convenient Firestone for service. I will NEVER come back again !!
Date published: 2015-03-02
Rated 4 out of 5 by from Roadtrip on! When I had a sudden flat tire on Christmas Eve prior to a long road trip I choose Firestone because they were the only garage open. They were kind and attentive. Unfortunately,their initial diagnosis and attempt at repair was unsuccessful as I had a relapse of the issue in the drive home. I called immediately and they had me bring the car right back where they fixed the issue in time for my road trip!
Date published: 2015-02-28
Rated 4 out of 5 by from jeep The tire was put on quickly! When I went to pay the guy wld not give me the 20% off. I had a legit coupon. Will not ever go again!
Date published: 2015-02-27
Rated 5 out of 5 by from Reliable and honest Im happy with the service I receive every time I have used Firestone services
Date published: 2015-02-26
Rated 2 out of 5 by from Pretty Normal and Overrated Still have issues with my and actual problem still not resolved.
Date published: 2015-02-26
  • 2015-04-25T06:46CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_32
  • loc_en_US, sid_000701, PRD, sort_mostRecent
  • clientName_firestone-local
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