Firestone Complete Auto Care - Quincy
2 School St Quincy, MA 02169-6604
Email: 000701@bfrc.com Phone: 617-934-5956

Your Local Firestone Complete Auto Care Store

Call 617-934-5956
Store # 701
Store Manager: Brian Lampert
2 School St
Quincy, MA 02169-6604
✓ My Store
Firestone Complete Auto Care - Quincy is rated 3.4286 out of 5 by 35.
  • 2015-07-04T17:46CST
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  • clientName_firestone-local
  • SUN 8:00am - 6:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • Today’s Hours 4th of July SAT Closed
  • Holiday schedule:
  • 4th of July: Closed: Jul. 4, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

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Rated 4 out of 5 by from complete satisfaction Had my brakes, with rotors replaced. satisfied...........
Date published: 2015-06-30
Rated 5 out of 5 by from Will come back here I brought my car in for an oil change with coupon that they honored. Although I was a walk-in and did not make an appointment, my car was ready within the hour and this was a Saturday morning. As I was driving away I remembered I had a dash light that had been on, which I thought was the oil light indicator. I drove back into Firestone and Aaron, one of the mechanics took time out from what he was doing to shut it off and tell me it was the tire light. After inspecting my tires he discovered I had a nail in one of the tires. Did not buy a tire that day, they are not pushy like that here. I want to say thanks to Aaron for going out of his way that busy morning. And I will always come back to this Firestone.
Date published: 2015-06-19
Rated 5 out of 5 by from Great Staff, Provided Great Service It was the very end of the day, they were finishing up multiple jobs, and I needed an inspection sticker. The young man at the front desk was very courteous, helpful, and they got me right in and out in less than 30 minutes. I've bought tires there before, and they did a great job then, for the right price. I would highly recommend this store without hesitation.
Date published: 2015-05-29
Rated 5 out of 5 by from firestone experience treated courteously. service done well and in a timely manner
Date published: 2015-05-22
Rated 1 out of 5 by from 2nd time and still didn't fix the issue got the valve stem replaced on my tire by this location and since gotten a warning from my car to check the system. brought it back in and it's still not fixed. And there's always a really long wait time, even when I have an appointment.
Date published: 2015-04-20
Rated 2 out of 5 by from Long wait Time I went there for rear brake pad replacement and alignment check and they made me wait for almost 4 hours and i saw my car on the lift and it was untouched for couple of hours. When people after me started to get their car back i asked the reps there and then they said sorry and focused on my cars.They told me its 2 hrs job and i had to wait for 4 hrs
Date published: 2015-04-13
Rated 1 out of 5 by from lackadaisical & unprofessional My tire pressure light went on today (04/06/15) and I stopped by to see if a tech could check my tire pressure. When I approached the counter the guy working the register had his back to me and another customer in line. The guy was leaning through the service window into the garage goofing around with the techs. There were customers, but it wasn't busy. Once he noticed he had customers waiting he made no effort to hurry & assist us and kept chatting it up with the guys in the garage. When he eventually served me he immediately began scheduling an appointment for the next day. After I asked if they could help me today I was told I'd have to wait until 8:00pm. It was 5:30pm and there were two cars on the lifts with techs goofing around in the garage. If I were to hazard a guess the guy working the counter told me 8:00pm so I would either bring it in tomorrow or just leave. I just left.
Date published: 2015-04-06
Rated 1 out of 5 by from Worst Service I've ever had since driving 30 yrs I brought my car in for a routine tire swap (I brought 4 relatively new tires on their rims, and they just needed to swap them out). Well, I sat around for over 2 hours, watching the guys take their sweet time on making very little money on my service. There were many attempts to up sell me on Tire balancing, Wheel Alignment, roadside assistance insurance - I refused them all. Knowing this should not cost more than $50. The final chance to upsell me was when they came back with an electronic device inside a tire (it was used to electronically signal low tire pressure). They wanted me to wait around LONGER and have it replaced for $200. That was the final straw as far as coming to this convenient Firestone for service. I will NEVER come back again !!
Date published: 2015-03-02
  • 2015-07-04T17:46CST
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