Firestone Complete Auto Care - Lakewood
575 S Vance St Lakewood, CO 80226-3308
Email: Phone: 303-416-6025

Find Auto Repair Services & Tires Near You

Call 303-416-6025
Store # 745352
Store Manager: Murray Tyler
575 S Vance St
Lakewood, CO 80226-3308
✓ My Store
Firestone Complete Auto Care - Lakewood is rated 3.8889 out of 5 by 18.
  • 2015-10-08T15:46CST
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  • SUN 9:00am - 6:00pm
  • MON 7:00am - 8:00pm
  • TUE 7:00am - 8:00pm
  • WED 7:00am - 8:00pm
  • Today’s Hours THU 7:00am - 8:00pm
  • FRI 7:00am - 8:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Lakewood, CO with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from great service! friendly staff I have always left this store happy. Everybody is always kind, professional, and friendly.
Date published: 2015-10-05
Rated 5 out of 5 by from Fantastic Service in a Short Period of Time I have only used this location once, after visiting my brother in Lakewood. On the way home back to AZ, on Sunday 9/20/15, our battery light came on. After stopping at a local auto parts store, we were told that our alternator was failing. We couldn't drive home this way, and were very concerned. I had to get back to Phoenix by the next day! The auto parts store recommended Firestone, told me they were open today, and gave me the phone number. I called, spoke to a Firestone employee, and told her of my problem. She took down the type of car that we were driving and determined the likely alternator we needed, and had it delivered to the store right away. She asked where I was, gave me general directions, and told me to head over, and that they would have my car fixed by 6 p.m. that day. I found that to be true. However, I also found that the waiting room was comfortable, had the NFL game on, and that I was treated with kindness and respect throughout the whole process. I was offered a Firestone Credit Card, which was very important, since this was an unexpected expense. I mentioned that I was a little worried about our brakes, too. So she had them checked out for us. She adv me that the left side was worse than the right, so I should have them checked once I get home. However, we still had plenty of pad left on both the front and back. I feel that the time that she took to explain the process to us made us feel much more comfortable making the return trip home. I appreciate the time and care she took in making sure we traveled safely home.
Date published: 2015-09-28
Rated 5 out of 5 by from Amazing Costumer Service Helped me find the vibrating problem in my wheels through three separate visit's, turn out to be a hub centering ring! Cant thank Murray and Michael enough. Would recommend this shop to any and everyone. Thanks Again!
Date published: 2015-09-22
Rated 5 out of 5 by from Excellent service I stopped here on a road trip because of brake trouble and was very happy with everything!
Date published: 2015-09-19
Rated 5 out of 5 by from Simply the best I had my oil changed and as always was very happy with the way I was treated. They are super nice!
Date published: 2015-09-11
Rated 5 out of 5 by from A great experience I am so very happy to write this review, Murray Tyler was the most wonderful person to deal with, he listened to all my wants & filled all my needs. I told him what I wanted & he listened, it seems there aren't a lot of people that do this any more. I am so pleased with my tires, I love, love, love my tires. Murray was honest, considerate, efficient & my truck was finished in a very timely matter. I had to wait that day and I know it is hard to have people waiting for their vehicles to be serviced, Murray was exceptional, he was so kind & respectful to each & every person that walked through his door, some people knew him, others did not but the way he made each & ever person feel was very cool to see how wonderful he was to all customers. I have been in customer service all my life and I am her to say, he (Murray) is a rare person, a gem, a very perfect person for Firestones reputation. A very satisfied customer Thank you Firestone Thank you Murray Tyler Della Timmons
Date published: 2015-08-10
Rated 4 out of 5 by from Basic Service turned bad/turned good Had a problem with a check engine light when I left (which I didn't have when I went in) the tech said that it was there at the begining and I left unsatisfied. was callled back by the Manager and he fixed the problem and I left satisfied
Date published: 2015-08-06
Rated 1 out of 5 by from ABSOLUTELY AWFUL...they mocked me outright!!! I WILL NEVER GO BACK HERE even though it is right across the street from my house! Called on a Friday about repairing my hand brake. Guy on phone stated he needed to order the part and told me to come in on the following Monday at 11:30 to have it serviced. He hung up and never got my name or phone number. So, after waiting all weekend, I called on Monday morning to just to check on my appointment since I was a little worried since no one had my name or anything. Well, no one there seemed to know anything about what I was talking about and they figured it was "Clay" who had taken my call on Friday but he was not in until 10:00am so I would have to wait some more. He never called me so I finally called him back at 10:30am to which he said "Oh yeah, I took that call but I didn't get any of your information." Yeah...duh! So, now he tells me that he still doesn't have the part and "didn't know it would be so hard to get." Then he said it would be at least another 2 days. At this point, I was pretty angry because I had waited ALL WEEKEND already when I could have taken it elsewhere and now he's telling me to wait even longer!!! He then asked "Do you still want me to order the part?" I told him that it was supposed to have already been ordered 3 days prior!!! When I asked for a ballpark estimate he refused to provide ANY type of pricing and then stated "we also mark everything up at least 10%" Seriously?!? You tell customers that?!? I told him that through HIS FAULT I had already been waiting 3 days and now plus 2 more and requested some sort of negotiation on the price for the service. To this he laughed and said "Let's quit pretending that you actually came in because you didn't. You're not getting any discounts!" I was absolutely speechless at his arrogant attitude! I told him the only reason I hadn't come in was because I had been proactive myself and called earlier in the morning only to find out that he never did his job in the beginning so why would still bring it in? Then he said "well, if you had actually shown up we might have something to talk about but you didn't." I still can't figure out why he would want a customer to go ahead and show up after finding out via phone that the part wasn't even there! This "Clay" guy is a JOKE! He is running customers off! He told me "I can just cancel this now and maybe you should go somewhere else." I hung on him immediately! I then called another brake service who was VERY friendly and helpful and was able to get me in at 7:00am the next morning. They evaluated the vehicle and located the part the SAME DAY and fixed my vehicle ALL IN ONE DAY. So, it just goes to show that "Clay" at Firestone in Lakewood simply just didn't want to do his job and then proceeding to run customers off! I will drive 20 miles out of the way if I have to but I won't go back there!!! And if you do choose to go there...BE PREPARED TO WAIT A LONG TIME!
Date published: 2015-08-06
  • 2015-10-08T15:46CST
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