Firestone Complete Auto Care - San Antonio
5500 Babcock Rd San Antonio, TX 78240-1845
Email: 008125@bfrc.com Phone: 210-556-3933

Your Local Firestone Complete Auto Care Store

Call 210-556-3933
Store # 8125
Store Manager: Jay King
5500 Babcock Rd
San Antonio, TX 78240-1845
✓ My Store
Firestone Complete Auto Care - San Antonio is rated 3.375 out of 5 by 8.
  • 2015-04-27T07:00CST
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  • SUN 9:00am - 6:00pm
  • Today’s Hours MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 7:00pm
Schedule an Appointment
San Antonio, TX Firestone Complete Auto Care Photo

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 3 out of 5 by from should of looked around. I was charged almost 300 for labor for something that took less than 45 min. to do. Happy that the mechanics were quick and helpful but upset with the rediculous amount for labor when it was just a hose that needed to be traded out.
Date published: 2015-04-22
Rated 1 out of 5 by from worst experience I thought the bad dream was over... Then I got an email asking for a review and I had to mentally relive my experience all over again. I went for 4 tires and an oil change and paid about $400. Tires seem good. However, 200 miles later and my oil light comes on. Hmm how weird I think to myself. So I get to work and let the car settle before checking the oil. There was almost none!! Turns out they never changed my oil at all or drained it and never fiiled it. They suggested I tow my car to their shop and they would pay the tow. Uhh, no I had no trust. I took it to a near by firestone and they filled my car with oil BC I complained and complained. I later drove it back to my original shop and was confronted with blank stares and terrible customer service. They told me it would be 2 hours before my car would be seen...REALLY?? I ended up getting a refund for my oil and took my car to my more trusted mechanic. Never an explanation or even an apology!! My first time with u guys and u lost me forever. Good luck to anyone who brings their car to them.
Date published: 2015-04-19
Rated 4 out of 5 by from Professional and quick I needed a quick oil change for a trip, they did it and inspected my car to make sure it was ready for the long drive. I got great service, the place was very clean. The guy told me I needed to replace my power steering pump, but when I took my car to the dealership, they said my pump is very intact and does not need to be replaced. Overall I was happy with service.
Date published: 2015-02-26
Rated 2 out of 5 by from ROAD HAZZARD I WILL NEVER BUY ROAD HAZZARD FROM THEM AGAIN. I'M IN THE CAR SVC BUSINESS. AND THE ADVISOR THERE TRIED TELLING ME THAT A NEW TIRE COMES WITH 16/32. AND I KNOW BETTER, HE TRIED TELLING ME THAT SO HE COULD CHARGE ME MORE FOR MY TIRE THAT HAD TO BE REPLACED. MY TIRE COMES WITH 11/32. I DIDN'T BUY THE ROAD HAZZARD FOR NEW TIRE, BECAUSE THEY CHARGED ME $84.00 FOR A NEW TIRE. AND THE ROAD HAZZARD WAS ANOTHER $33.00. SO I GOT "NOTHING" FROM THE TIRE WARRANTY TO BEGIN WITH.
Date published: 2015-02-04
Rated 5 out of 5 by from what a relief! I bought a new car less than a week ago, so when a warning light for my tires came on this morning I just about lost it. I took it to Firestone and they put me at ease, I just needed a little air in each tire and was sent on my way with peace of mind.
Date published: 2015-02-03
Rated 5 out of 5 by from Excellent Service Friendly service with a smile. Delivery of service is always when promised. No delay, even when parts are needed.
Date published: 2015-01-25
Rated 2 out of 5 by from Oil change Came in for oil change recommended by my son. Rep was not very friendly. Did not even tell me approximately how long the wait would be. As I saw only 2 other customers, I assumed it would not be too long. Having my 20 month old grandson, I would not have stayed had I known it would take 2 hours! Will not be returning.
Date published: 2015-01-24
Rated 5 out of 5 by from customer service The customer service and the work performance by the technicians is exception. I usually go out of my way to return to this same store.
Date published: 2015-01-23
  • 2015-04-27T07:00CST
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  • cp_1, bvpage1
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  • clientName_firestone-local
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