Firestone Complete Auto Care - Kansas City
5128 Ne Antioch Rd Kansas City, MO 64119-2502
Email: 008257@bfrc.com Phone: 816-298-8071

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Call 816-298-8071
Store # 8257
Store Manager: William Doug Buckles
5128 Ne Antioch Rd
Kansas City, MO 64119-2502
✓ My Store
Firestone Complete Auto Care - Kansas City is rated 4.0 out of 5 by 9.
  • 2015-08-04T02:58CST
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  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • Today’s Hours TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Kansas City, MO with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Excellent customer service! I scheduled my appointment online but put it on my calendar for the wrong day. When I showed up a day early, they were very helpful and able to do the work on the car. They did efficient and inexpensive oil change and tire rotation. Will definitely return!
Date published: 2015-05-01
Rated 1 out of 5 by from Terrible service Had my car for 3 days and claimed they couldn't loosen the nut to replace the tie rod ends. Replacement cost $750. Brought the car home and did myself. Parts - $50 total time to do the repair laying in a snow packed driveway - 1 hour. Will never go back.
Date published: 2015-02-28
Rated 1 out of 5 by from Talk to an experienced manager first Have always had good luck with this location and have always trusted them to get my cars repaired at a fair and reasonable price - the managers have always had good communication skills and would go out of their way to get you the best price as possible, they understand customers are generally not just made of money and repairs are expensive, they would try to help you out and give good advice. We took the Ford Ranger in to have an oil change, the turn signal repaired (didn't know if it was a bulb, switch or what), and a safety inspection for license renewal that is due. Never received a phone call advising there was a problem with getting the signal repaired, never received a phone call advising there was an alleged problem with a wheel bearing (would not issue safety certificate). It was getting late, no calls, so finally decided to head over there before closing to find out what was going on - assumed everything was fine! There were two young kids in charge of the store that evening, a boy and a girl. They had no idea what was going on - the store was in complete chaos. Nothing had been repaired, they couldn't even give me a possible estimate for the turn signal repair, and to be honest am not even sure the oil was changed, but they charged me $45. I don't think they even gave me a "coupon" discount on the oil change. Paid it so I could get the keys back and get the heck out of there. I am going to talk to a district manager and try to get some credit for money that was spent on nothing. Again, I am not even sure they changed the oil. Be careful, make sure you're dealing with an experienced employee before leaving the car to be worked on.
Date published: 2015-02-12
Rated 5 out of 5 by from Firestone is my car service protector I have been using the Firestone store in Kansas City North for 15 years and continue to go back because THEY TAKE CARE OF ME! Regular oil changes and lifetime balance and alinement keep my cars in good and safe shape. They are always there if the "low pressure lite" goes on and they know my cars and their history. I don't know why I would want to go anywhere else!
Date published: 2015-02-04
Rated 4 out of 5 by from Fantastic service I was always able to get in very quickly and was never charged for things not done. They explained all the problems to me and what they had to do to fix them and also the cost. Many thanks to them.
Date published: 2015-02-04
Rated 5 out of 5 by from Epitome of high quality service! I tried Firestone and they have won over all of my car care business. They are exceptionally professional and the quality of the work is without peer. I recommend any/all people to try Firestone and expect to have the same experience! They are the very best!
Date published: 2015-02-03
Rated 5 out of 5 by from Information and service I always receive great service and they explain everything to me.
Date published: 2015-02-03
Rated 5 out of 5 by from Honest Service-Quality Work The Firestone on Antioch has become "my" Firestone. I began going there a few years ago. They have done quality care on my vehicle and I love the fact they are so honest and have integrity. There have been 2 occasions when they could have sold me an oil change or tires that I didn't need - they didn't. We talked about it and they gave me great advice. When I do need tires, I'll be going there and for all my other service. It's a great shop for care care.
Date published: 2015-01-24
  • 2015-08-04T02:58CST
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