Firestone Complete Auto Care - Vernon
327 Hartford Tpke Vernon, CT 06066-4739
Email: Phone: 860-896-7643

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Call 860-896-7643
Store # 9423
Store Manager: Dave Blais
327 Hartford Tpke
Vernon, CT 06066-4739
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Firestone Complete Auto Care - Vernon - 009423 is rated 4.3261 out of 5 by 46.
  • 2015-11-30T10:31CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • Today’s Hours TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
  • Christmas Day: Closed: Dec. 25, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Vernon, CT with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

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Rated 2 out of 5 by from Most likely wont be going back Had issue with my car so I had diagnosis & service done on Front Brakes. It was obvious that after they performed the work, they did not drive it again on the highway to make sure the problem was gone. The problem still existed, so we had to take it back. They said they would Credit us the money back since the issue wasn't fixed and they recommended additional service to 'fix the issue' that was going to cost a couple hundred bucks (even after the Credit). So long story short, I went to Autozone, got the parts and fixed the issue for far less. (By the way - $116 /hr Labor charge...good lord! That's the highest I've seen out of every place my wife and I have gone to) But I guess the biggest issue for me was that they didn't take the time to make sure the problem was really gone. What makes this a 2 start instead of 1 is that the main person I dealt with, Justin I believe, was super nice & helpful and was the only 'good' thing about my first experience here. If I do go back for additional services which isn't likely, I will request to only deal with Justin. The other guy I spoke with was annoying....
Date published: 2015-10-19
Rated 5 out of 5 by from Friendly staff, great overall experience New to the area and I needed my brakes fixed on a Sunday. I was wowed by the super friendly , non pushy staff. I feel like I can trust them I will be back here and have recommended them to family already
Date published: 2015-09-29
Rated 4 out of 5 by from Awesome service and honest work Brought my car in for brakes. Staff checked it out and volunteered that the breaks were fine. Also, they took care of routine scheduled maintenance with me hassles and a good price
Date published: 2015-09-28
Rated 5 out of 5 by from Years of consistently wonderful service Once again I visited the Vernon, CT location and I was thrilled with the friendliness and attention to my needs that was provided by Dave and Levi. They make me feel comfortable that they will only repair what is truly needed.
Date published: 2015-09-23
Rated 5 out of 5 by from Prompt, efficient Service Had a "air pressure alert" on my dash. They discovered it was not the tire (which they repaired well last month), but the "stem" good call on an aging Honda!
Date published: 2015-09-22
Rated 5 out of 5 by from Excellent Service & Customer Care I am amazed by the workmanship I received! My cars rear suspension feels like brand new!
Date published: 2015-09-18
Rated 5 out of 5 by from Always satisfied Always honest completely satisfied at all the different Firestone stores
Date published: 2015-09-17
Rated 3 out of 5 by from good service Way overpriced ! Checked same exact parts elsewhere and got them for half of what Firestone wanted and combine with labor they wanted more than double what I paid elsewhere
Date published: 2015-09-14
  • 2015-11-30T10:31CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
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  • loc_en_US, sid_009423, PRD, sort_mostRecent
  • clientName_firestone-local