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FIXED RIGHT GUARANTEE
We promise that the services we perform will be fixed right the first time. If the automotive repair or service was performed improperly, then we will re-perform the service at no additional charge to you, during the established warranty period. PRICED RIGHT GUARANTEE
Our Priced Right Guarantee means we’ll match any current locally-advertised price on an identical tire, or we’ll refund 150% of the price difference on your tire purchase within 30 days. RIGHT ON TIME GUARANTEE
Our Right On Time Guarantee offers a 10% discount on the total of tires, parts and labor redeemable on your next visit to any company-owned Firestone location if we fail to complete any tire or service work within the time promised. LIMITED WARRANTYThis Limited Warranty covers new BRIDGESTONE, FIRESTONE, LEMANS, DAYTON and PRIMEWELL brand passenger and light truck tires. See “Other Brands’ Warranties” section below for applicable warranty information on different brand passenger or light truck tires purchased from Bridgestone or Firestone locations. This Limited Warranty only applies to the original purchaser, and is valid if all the following apply:
BRIDGESTONE PLATINUM PACT LIMITED WARRANTY
The Platinum Pact Limited Warranty covers all Bridgestone brand passenger and light truck tires – except winter, and “temporary use” spare tires. A tire covered by the Platinum Pact Limited Warranty will be replaced with an equivalent new tire either free of charge or for a pro-rated amount if the tire becomes unusable for any reason within the manufacturer’s control under the conditions listed in the Warranty Manual. FIRESTONE GOLD PLEDGE LIMITED WARRANTY
The Gold Pledge Limited Warranty covers all Firestone brand passenger and light truck tires except winter, and “temporary use” spare tires. A tire covered by the Gold Pledge Limited Warranty will be replaced with an equivalent new tire either free of charge or for a pro-rated amount if the tire becomes unusable for any reason within the manufacturer’s control under the conditions listed in the Warranty Manual. BASIC LIMITED WARRANTYThe Basic Limited Warranty covers all tires in the following brands:
A tire covered by the Basic Limited Warranty will be replaced with an equivalent new tire for a pro-rated purchase price if it becomes unusable for any reason within the manufacturer’s control under the following conditions:
30 DAY BUY & TRY GUARANTEECertain Bridgestone and Firestone brand passenger and light truck tires sold in sets of 4 or more tires through an authorized retailerare covered by the 30-Day Buy & Try Guarantee. If a retail customer is not completely satisfied with his/her eligible Bridgestone or Firestone brand tires, the tires can be returned to the location where they were originally purchased within 30 days of purchase for a full refund or exchange. Original proof of purchase is required. The 30-Day Buy & Try Guarantee applies only to full sets of tires (4 or more tires purchased together); return of less than a full set of tires will not be accepted. Bridgestone and Firestone brand tires ineligible for the Buy & Try Guarantee:
Additional exclusions apply, as identified in the section “What This Limited Warranty Does Not Cover”. WINTER TIRE AND TEMPORARY SPARE WARRANTYA Bridgestone brand winter, or “temporary use” spare tire will be replaced with an equivalent new tire for a pro-rated amount if the tire becomes unusable for any reason within the manufacturer’s control under the conditions listed in the Warranty Manual. OTHER BRANDS’ WARRANTIESIf you’ve purchased a passenger or light truck tire bearing one of the following brands, visit the applicable website or dial the customer service number for complete information on your warranty.
SUPPLEMENTAL MILEAGE LIMITED WARRANTY
If a tire covered by the Supplemental Mileage Limited Warranty wears evenly across the tread down to the treadwear indicators - 2/32 inch (1.6 mm) — during the stated warranted mileage for that tire (as evidenced by the vehicle’s odometer), the tire will be replaced with an equivalent new tire for a pro-rated amount under the conditions listed in the Warranty Manual. ROAD HAZARD PROTECTION WARRANTYTires qualifying for replacement hereunder will be replaced with an equivalent new tire. If a registered tire is discontinued or not available, a tire of similar value (to be determined at the discretion of THE RETAILER), will be substituted. Mounting and balancing of a repaired or replaced tire will be free of charge. No tire covered by this Certificate will be eligible for replacement more than once or repair more than twice during the coverage period. Coverage can be purchased for a tire that has been replaced or repaired for an additional charge and taxes, where applicable.
When the tire is worn down to 2/32nds of an inch, this Tire Replacement or Repair Certificate coverage ends. WARRANTY DOWNLOAD
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