Firestone Complete Auto Care - Richmond
4910 W Broad St Richmond, VA 23230-3128
Email: 023957@bfrc.com Phone: 804-201-4298

Your Local Firestone Complete Auto Care Store

Call 804-201-4298
Store # 23957
Store Manager: Chris Comer
4910 W Broad St
Richmond, VA 23230-3128
✓ My Store
Firestone Complete Auto Care - Richmond is rated 3.25 out of 5 by 12.
  • 2015-07-03T07:32CST
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  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • MON 7:00am - 6:00pm
  • TUE 7:00am - 6:00pm
  • WED 7:00am - 6:00pm
  • THU 7:00am - 6:00pm
  • Today’s Hours FRI 7:00am - 6:00pm
  • 4th of July SAT Closed
  • Holiday schedule:
  • 4th of July: Closed: Jul. 4, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 1 out of 5 by from Awful Experience I made an appointment to receive the FREE alignment check at 2PM. Once I arrived, they would not honor the coupon/email from their website and I was overcharged $40 compared to the online quote. I also did not receive my car back until after 5PM, even though I was told it would be ready by 4PM at the latest. I am highly disappointed with their lack of concern for my time and money.
Date published: 2015-07-01
Rated 3 out of 5 by from Good Service and Recommendations Good explanation of the recommendations and necessary timeline. Just wish that details of the service rendered (oil change) was better explained and outlined.
Date published: 2015-06-13
Rated 1 out of 5 by from Poor service and response. Gave my Camry for service. 1. No update was provided until I went in person in the evening. 2. Invoice had only billing information no update on what they did, what was fixed. 3. Justin the name of Memorial Day deal,they will make your bill blow to higher price. So be sure of what you doing. 4. Finally as part of service they offered a dint in my car, when I asked for that, was told to contact manager. So folks be watchful when you choose to go this place also I recommend to take picture of your car body and check out before you leave the service centre.
Date published: 2015-05-23
Rated 1 out of 5 by from My Engine froze up after oil change There has been a few turn overs in staff. They changed my oil last fall and my engine was jerking and acting funny. I thought I had put bad gas in my car. Before I could figure out what it was my car would no longer start. Had iy towned to firestone and they replaced the fuel regulator and then they realized the engine was ni good. They said they could not fix the engine. I have been using Firestone for many years and nothing like this has ever happened. I believe Firestone ruined my engine when they changed my oil. I am now faced with having to pay 2000.00 plus to have my car fixed. or having to buy another car that is not in my bidget tigjt now.
Date published: 2015-02-06
Rated 5 out of 5 by from Great Service Team I've been using Firestone, namely Broad Street, Richmond VA location, and I can say that Chris and the team have treated me fairly. I can count on them to call before work is done, meeting timeframes, and courteous greetings by phone or in person! Kudos!!
Date published: 2015-02-02
Rated 5 out of 5 by from Great Service The service I received was great and very personalized.
Date published: 2015-02-02
Rated 5 out of 5 by from great service! Chris is awesome. He has an energetic, friendly attitude and is always eager to help.
Date published: 2015-02-02
Rated 5 out of 5 by from Great Service I go there all the time. They are very good and thorough You could be a little less expensive.
Date published: 2015-02-02
  • 2015-07-03T07:32CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.5
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_12
  • loc_en_US, sid_023957, PRD, sort_mostRecent
  • clientName_firestone-local