Firestone Complete Auto Care - Kirkwood
10160 Manchester Rd Kirkwood, MO 63122-1526
Email: 006572@bfrc.com Phone: 314-403-1053

Your Local Firestone Complete Auto Care Store

Call 314-403-1053
Store # 6572
Store Manager: Ryan Kneibert
10160 Manchester Rd
Kirkwood, MO 63122-1526
✓ My Store
Firestone Complete Auto Care - Kirkwood is rated 4.3333 out of 5 by 9.
  • 2015-05-25T07:30CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • Today’s Hours memorial Day MON 7:00am - 5:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 7:00pm
  • Holiday schedule:
  • memorial Day: May. 25, 2015 7:00am - 5:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

$15.99 Synthetic Blend Oil Change & More!

These exclusive offers are good only at your store listed above. Schedule an appointment today to take advantage of these great offers.

Promotion Runs May 12 - Jun 15, 2015

Exclusive offers for your store...

Limited time only!

Select the appropriate link below to print your coupon.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 1 out of 5 by from Declining Service I am happy that you sent the survey. I really wanted to complain to someone. I have been going to this particular Firestone for years. Not only have I always received good service, the location is walking distance from my home so it is convenient to drop off my car. However, based on the experience the last two times I went for service, I am no longer using Firestone. The first negatibve experience I dropped my car off because it was running poorly. It would skip when I accerlated at certain speeds. I left the car at the Firestone for a total of three days and the car was never diganosed. I doubt a mechanic ever looked at it. When I would call for an update I felt like the operson wasn't being truthful. He would say we are loking at it but haven't determined anything yet. When I finally returned the 3rd day to pick-up my car I took it immediately to another mechanic. The new mechanic indicated all I needed was new spark plugs and wires. The car runs fine now. The most recent time, I dropped off the car in the morning for a safety/emissions test. Although I did not have an appointment, the person said we can finish but we may need to keep it all day. I said that is fine as long as I get it back completed same day. I ultimately received a call from the person indicating they could not get to it and I would have to leave the car another day. Since the next day was Sunday, it would have to wait until Monday when the authorized mechanic would return. I came back to the location and picked up my car. In my book this is very poor service, specially when the person there never apologized at all either time. I don't know the person's name but it was the same male individual both times. Best regards Greg Reynolds
Date published: 2015-03-02
Rated 3 out of 5 by from New tires I have been going to Firestone for about 10 years now. The service personnel has completely changed. The old people were awesome. These new guys are ok. I called to get a quote on 4 new tires for my car. I was quoted one price, made an appointment and took my car in. Waited about 6 hours before I called to check in on the progress. I was informed they quoted me a price for the wrong size tire and the new price was almost double the original quote. I went ahead and had them finish but I was not happy about it. I feel like I was a little taken advantage of.
Date published: 2015-02-27
Rated 5 out of 5 by from Great Service Ryan and his team were very helpful in veriftying that I had purchased tire protection and fixed my tire free of charge with no hassle. They took the time to understand that I wasn't having a good day and helped me get back on the road.
Date published: 2015-02-26
Rated 5 out of 5 by from Well taken care of. I have been going here for years and feel very comfortable with the care, concern, and service provided. It is also comforting to be welcomed/addressed by name. It makes me feel as they really do care about providing the best service for me.
Date published: 2015-02-02
Rated 5 out of 5 by from Crystal was great! She went above and beyond explaining our automotive needs.
Date published: 2015-02-02
Rated 5 out of 5 by from Timely service I came in with a new but flat tire. They got me right in and fixed up so quickly. Explained the problem and that it was repairable. Appreciated it because I had my kids with me.
Date published: 2015-01-27
Rated 5 out of 5 by from Reliable, dependable, flexible I'm always very satisfied with the work and estimates. If needed, they let me know of other things that may need to be looked at soon but never high pressure to complete them now.
Date published: 2015-01-25
Rated 5 out of 5 by from Excellent Customer Service I use this Firestone location on a regular basis. They exceed my expectations on a regular basis.
Date published: 2015-01-24
  • 2015-05-25T07:30CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.3
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_9
  • loc_en_US, sid_006572, PRD, sort_mostRecent
  • clientName_firestone-local