Firestone Complete Auto Care - Kirkwood
10160 Manchester Rd Kirkwood, MO 63122-1526
Email: Phone: 314-403-1053

Find Auto Repair Services & Tires Near You

Call 314-403-1053
Store # 6572
Store Manager: Ryan Kneibert
10160 Manchester Rd
Kirkwood, MO 63122-1526
✓ My Store
Firestone Complete Auto Care - Kirkwood - 006572 is rated 4.4 out of 5 by 15.
  • 2015-11-25T07:24CST
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  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • Today’s Hours WED 7:00am - 7:00pm
  • Thanksgiving Day THU Closed
  • Black Friday FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Thanksgiving Day: Closed: Nov. 26, 2015
  • Black Friday: Nov. 27, 2015 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Kirkwood, MO with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 5 out of 5 by from Outstanding service We were on vacation when the truck broke down on interstate 44 just pass exit 72 (not a good place brake down).We located this store on the cell phone and they help us to get a tow truck.They found what the problem was(fuel pump)and fix it in very good time. They were very nice people and understanding . Had us back on the road in a timely manner. p.s.Kirkwood was a nice place to break down in . sincerely a very satisfied and greatfull customer
Date published: 2015-10-26
Rated 5 out of 5 by from Fabulous service They went out of their way to get my car ready even overnighted a part on a Sunday to get my car ready monday!!!! Joe did a great job!!!
Date published: 2015-10-13
Rated 5 out of 5 by from Great Service! I needed a new battery and had to come after closing. As I was preparing the after-hours envelope with my info and key, I noticed someone still inside at the front desk. Chrystal kindly opened the door to answer a quick question and went ahead and put me in the computer for the next a.m. and even pulled my car into one of the bays so my car would be locked inside overnight because I was a bit worried about leaving it on the lot. And then the next a.m., Ryan checked my out and went out in the heat to go to the back of the lot to pick up my car to bring it to me because he saw me walk up with a cane. They each took the time to make sure I had my questions answered and explained and treated my like a VIP. I'm very impressed with their customer service.
Date published: 2015-09-02
Rated 5 out of 5 by from Awesome service and diagnositic's!! Ryan at the Kirkwood store did an awesome job of taking care of my Mazda. He provided exceptional customer service to me when I brought the car in for oil change and tire rotation. Once I drove the car home, it was making an unusual noise, I called and brought it back for Ryan to investigate. Turned out the tires were not wearing evenly thus causing the vibrating noise. He explained, investigated and ultimately made everything right. I appreciated his true concern, great attitude, kindness and professionalism in handling my issue. Thank you Ryan. Though I drive past about 5 other Firestone stores, I feel truly comfortable in coming back to you!! Thanks.
Date published: 2015-08-30
Rated 5 out of 5 by from Unexpected top notch help! I was in STL on a long road trip with my 4 children when it started gushing rain and my wiper blades were broken (it hadn't rained since I had been on my trip). I stopped at the Firestone on Manchester in Kirkwood and Crystal immediately came to help me. She was attentive, polite and knowledgeable. THANK YOU
Date published: 2015-08-24
Rated 5 out of 5 by from Best Jeep repair facility in St Louis Better than a Jeep Dealer....if you can break it they can fix it!
Date published: 2015-07-25
Rated 2 out of 5 by from Need customer service training The lady who I worked with originally was great. The man I worked with a couple days later was not. I was told it would only take 1 to 1.5 hours and then the man said they would need as much time as possible.... ??.... Overall, he was not friendly. Again, the lady was nice.
Date published: 2015-06-29
Rated 1 out of 5 by from Declining Service I am happy that you sent the survey. I really wanted to complain to someone. I have been going to this particular Firestone for years. Not only have I always received good service, the location is walking distance from my home so it is convenient to drop off my car. However, based on the experience the last two times I went for service, I am no longer using Firestone. The first negatibve experience I dropped my car off because it was running poorly. It would skip when I accerlated at certain speeds. I left the car at the Firestone for a total of three days and the car was never diganosed. I doubt a mechanic ever looked at it. When I would call for an update I felt like the operson wasn't being truthful. He would say we are loking at it but haven't determined anything yet. When I finally returned the 3rd day to pick-up my car I took it immediately to another mechanic. The new mechanic indicated all I needed was new spark plugs and wires. The car runs fine now. The most recent time, I dropped off the car in the morning for a safety/emissions test. Although I did not have an appointment, the person said we can finish but we may need to keep it all day. I said that is fine as long as I get it back completed same day. I ultimately received a call from the person indicating they could not get to it and I would have to leave the car another day. Since the next day was Sunday, it would have to wait until Monday when the authorized mechanic would return. I came back to the location and picked up my car. In my book this is very poor service, specially when the person there never apologized at all either time. I don't know the person's name but it was the same male individual both times. Best regards Greg Reynolds
Date published: 2015-03-02
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