“When we promise something to our customers, we’ve got to deliver." – Francisco

FIXED RIGHT

We promise that the services we perform will be fixed right the first time. If the automotive repair or service was performed improperly, then we will re-perform the service at no additional charge to you, during the established warranty period.

PRICED RIGHT

The Priced Right promise guarantees that Firestone Complete Auto Care will match any locally advertised price on tires. If you find a better price within 30 days of purchase, we'll refund you 200% of the price difference.†

RIGHT ON TIME

We value your time, if your vehicle is not ready at the time we promised, we will offer a 10% discount on your next purchase (discount cannot exceed $25.00).‡

We back all of our work with a Triple Promise that guarantees your experience will be…

 

Fixed Right, Priced Right, Right on Time.*

 

 

 

SEE HOW WE LIVE OUT THE TRIPLE PROMISE

Each and every day, in every community we serve.

SCHEDULE APPOINTMENT

†Customer must provide a current local advertisement. This guarantee excludes wholesale, clearance and closeout prices. This refund is not to be combined with any other offer.

‡Valid at any company-owned store. Subsequent second visit must occur within one year of the original service. This discount cannot be used to reduce outstanding debt.

*Restrictions and limitations apply. For complete details, visit any Firestone Complete Auto Care location for details.

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